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Extended Stay America - San Jose - Santa Clara

4.3
  • Hotels
  • Alviso, CA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

2131 Gold St., Alviso, CA, 95002, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,429 reviews
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Anonymous's profile image
Anonymous 
6 years ago

Business response:

We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Satoshi's profile image
Satoshi 
6 years ago

Business response:

Santoshi, thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Aex's profile image
6 years ago

Hope to get more shampoo sooner. Floor was dusty, not good without shoes or slippers. 

Business response:

Thank you for your review of Extended Stay America. We are glad you had an overall pleasant time here. Please note, toiletries are available and complimentary at the front desk at any time. We value your feedback as it will help us improve our guest experience moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management 

Amy's profile image
6 years ago

This is a very no frills operation. While the staff was MUCH friendlier than our experiences with Best Western the two days before, this establishment is truly designed for longer term "residents". Folks pretty much live there. You pay $10 a day extra if you want housekeeping services, but overall it was clean and we had enough towels and toiletries to suffice. There was a distinct odor that I think was likely due to MANY people cooking their own meals in the rooms with limited ventilation and strong ethnic aromas. Not bad, ... read more

Business response:

Amy, thanks for being our guest. We are glad to know you had a pleasant stay with us and that our offerings were to your satisfaction. Your feedback for the odor is shared with the housekeeping team to do the needful. It was a pleasure having you with us, and we hope to see you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Nice for one night. In business area. Not much around to do. 

Business response:

It was a pleasure having you as our guest at Extended Stay America. It's great to know you enjoyed your stay and our facilities and service were to your satisfaction. Please visit us again the next time you are in the area. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Leticia's profile image
Leticia 
6 years ago

Business response:

Leticia, thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was perfect in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for taking time to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards, and we apologize for falling short. We hope to see you again and have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Good Spot Great location to take a short walk to area businesses and eateries. Breakfast is not much, but the hotel is a comfortable place to stay. 

Business response:

Thank you for the wonderful feedback! We are glad you were benefited with our convenient location and that you had a great stay at Extended Stay America and appreciate you being our guest. The next time your travels bring you to the area, we would welcome the opportunity to show you our exceptional service again. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - San Jose - Santa Clara

How is Extended Stay America - San Jose - Santa Clara rated?

Extended Stay America - San Jose - Santa Clara has a 4.3 star rating with 1,429 reviews. 

When is Extended Stay America - San Jose - Santa Clara open?

Extended Stay America - San Jose - Santa Clara is open now. It will close tomorrow at 12:00 a.m.