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Extended Stay America - San Jose - Santa Clara

3.6
  • Hotels
  • Alviso, CA

About this business

HospitalityHotels

Location details

2131 Gold St., Alviso, CA, 95002, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.62,287 reviews
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Anonymous's profile image
Anonymous 
6 years ago

The hotels were very clean and the staff was very polite and professional. 

Business response:

Thank you for choosing to stay with us at Extended Stay America. We're thrilled to know you loved our well-maintained hotel and that the service provided by our superb associates went a long way in making your visit a memorable one. We loved having you as our guest and we hope to see you in the near future. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

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Ricardo 
6 years ago

It’s a nice quiet place. Tv channels selection are not that good. A nice park just close by to walk. 

Business response:

Ricardo, thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a peaceful stay with us and liked our ideal location. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

The room was wonderful there pet friendly management was great security was awesome stayed up for a week they didn't bother me we're good it was good nice day I recommend it to anybody convenient location secure facility best day I've had in San Jose in a long long time 

Business response:

Thank you for the glowing review of Extended Stay America. We're delighted to know you had a wonderful stay with us and that our superb location was convenient for you. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Scott's profile image
Scott 
6 years ago

Business response:

Scott, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management 

Paul's profile image
Paul 
6 years ago

Meh. Cigarette smell and stains lingered around the room, generally felt old and not kept up very well. Only one USB port in the entire room. Almost $400/night certainly didn't seem like the value was there. However, it was super close to where I needed to be and in a neat shopping area, so it all worked out. 

Business response:

Paul, thank you for being our guest. Although our location was ideal for your needs, we're sorry for the inconveniences you mentioned. Please be assured that we have discussed your feedback with our housekeeping and maintenance team to be more diligent with our efforts moving forward. Also, we conduct regular surveys to make sure we are competitively priced with hotels of the same caliber in our area. We hope you will give us another chance to impress you on your next trip through this area. Sincerely, Hotel Management 

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Andrew 
6 years ago

Comfortable bed. Convenient location. Covered my necessities for a week of training. 

Business response:

Andrew, thank you for sharing your experience at Extended Stay America. We are glad to know you loved our ideal location and enjoyed our cozy beds. It was a pleasure having you here, and we look forward to seeing you back soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - San Jose - Santa Clara

How is Extended Stay America - San Jose - Santa Clara rated?

Extended Stay America - San Jose - Santa Clara has a 3.6 star rating with 2,287 reviews. 

When is Extended Stay America - San Jose - Santa Clara open?

Extended Stay America - San Jose - Santa Clara is open now. It will close tomorrow at 12:00 a.m.