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Extended Stay America - San Jose - Santa Clara
- Hotels
- Alviso, CA
About this business
Location details
2131 Gold St., Alviso, CA, 95002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The customer service was excellent and the room was perfect.
Business response:
Thank you for the glowing review of Extended Stay America. We’re thrilled to read about the great service you received from our staff and that you loved your well-appointed room. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
We appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Right place at the right time I was very tired that I didn't mind the crikety squeekey bed. All in all great two star. Suite type room with full size acomadations.
Business response:
Alvin, thank you for choosing to stay with us at Extended Stay America. We're glad to know you were pleased with your spacious room and that you had a great experience. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Room was clean and it was nice having the mini-kitchen and a "normal" fridge.
Business response:
Joseph, thank you for taking the time to review your stay at Extended Stay America. We're glad to know you liked your well-appointed room and that you had a pleasant time with us. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
The “breakfast” was granola bars, packaged muffins, instant oatmeal and coffee. That’s not breakfast!!!
Business response:
Terrence, thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry you were unhappy with our grab-and-go breakfast. Your feedback will be shared with our Brand Leaders to determine new breakfast offerings. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Business response:
Sandy, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Sunil staff member very nice and professional and has good customer service.
Business response:
Thank you for sharing your wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you in any way, so we're glad our team accomplished this during your visit. We will share your compliments with Sunil. Thanks again, and we hope you will plan on staying with us again in the future. Sincerely, Hotel Management
Great stay. Hotel was clean, staff was very friendly and it was walking distance to Levi's Stadium!
Business response:
Devonne, thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Not amazing but solid for a hotel stay. The check in time is late at 3 so to get in early it will be an extra $15. The hotel has all the amenities needed to stay comfortably and the staff tried their best to accommodate me. There aren’t any restaurants nearby.
Business response:
Godswill, thank you for choosing to stay with us at Extended Stay America. We're glad to know you were pleased with the amenities we offer and that you liked the service provided by our staff. However, we're sorry our location was not that appealing to you. We hope this did not overshadow your otherwise positive experience, and we look forward to hosting you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Santa Clara
How is Extended Stay America - San Jose - Santa Clara rated?
Extended Stay America - San Jose - Santa Clara has a 3.6 star rating with 2,287 reviews.
When is Extended Stay America - San Jose - Santa Clara open?
Extended Stay America - San Jose - Santa Clara is open now. It will close tomorrow at 12:00 a.m.