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Extended Stay America - San Jose - Santa Clara
- Hotels
- Alviso, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2131 Gold St., Alviso, CA, 95002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Provided what I needed for the price. 3 night stay. Room was comfortable and clean. Have full size refrigerator and adequate kitchen designed for longer term stay. Though the one drawback, a little surprising for a place designed for long-term accomodation, is that the walls were surprising thin. I had to listen to an early morning alarm clock go off over and over for example. And the sound of tv's. Given that I would definately go back for a one or two night business trip but wouldn't recommend beyond that.
Business response:
Thank you for staying with us. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management
Great, but don't expect great wifi. It was good; I've noticed that Extended Stay tends to have issues with their wifi though - mine never seems to work. In fact, the guy who was at the front desk even gave me the last name and room number of another guest! Seems kind of fishy to me.
Business response:
Thank you for choosing to stay at Extended Stay America. We are pleased to know you enjoyed your overall visit. However, I am sorry for the issues you had with our complimentary Wi-Fi. Our maintenance team has been notified to ensure the issue is corrected. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely, General Manager
nice place to bring your family i liked the area its peace
Business response:
Monique, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score and that you enjoyed your experience with us. We hope to welcome you back soon. Sincerely, General Manager
Business response:
Stephen, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
Business response:
Anna, thank you for visiting Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, General Manager
Staff are so unprofessional Staff there was really unprofessional. Their front desk is open until 11. So if you're checking in afterwards good luck. The lady in the front had all reservations printed out for her & what she did was wrote down your credit card information on the back of a piece of paper for the morning desk crew to charge you. I wouldn't doubt it, if they used my card information to purchase items online. The room was ok. But found blood on the bathroom door and wall. Disgusting. What asked if there was wifi t... read more
Business response:
First of all, we sincerely apologize for the behavior of our associate and for the inconvenience you experienced while being here. We provide thorough training for all team members, and we will redouble our efforts to ensure this does not happen again. Counting on your kind generosity to accept our apology, we hope you will consider a return visit as we would welcome the opportunity to restore a favorable impression of our hotel in the future. Sincerely, General Manager
Business response:
Many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - San Jose - Santa Clara. Sincerely, General Manager
Business response:
Alberto, many thanks for taking the time to post your gracious rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - San Jose - Santa Clara. Sincerely, General Manager
Business response:
Prakash, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - San Jose - Santa Clara. Sincerely, General Manager
Frequently asked questions about Extended Stay America - San Jose - Santa Clara
How is Extended Stay America - San Jose - Santa Clara rated?
Extended Stay America - San Jose - Santa Clara has a 4.3 star rating with 1,429 reviews.
When is Extended Stay America - San Jose - Santa Clara open?
Extended Stay America - San Jose - Santa Clara is open now. It will close tomorrow at 12:00 a.m.