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Extended Stay America - San Jose - Sunnyvale

3.5
  • Hotels
  • Sunnyvale, CA

About this business

HospitalityHotels

Location details

1255 Orleans Dr., Sunnyvale, CA, 94089, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.51,980 reviews
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Anonymous's profile image
Anonymous 
11 years ago

Won't try again The "extended" stay simply means there is no housekeeping and breakfast which kind of makes sense but also in many cases means basic services such extra blankets which is frown at. This place looked to be a 2-story building where the ground floor at least my unit was probably smaller than any other rooms I had ever stayed in. It was terribly situated only a few feet from where you or your neighbors park their trucks or walk by and drive by - almost all the room on the same floor looked to be the same. There i... read more

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rippedoff 
11 years ago

Not worth the money! We had two rooms for two nights at a cost of 350 dollars per room for two nights. Firstly the toilet want working and we had to change rooms. The rooms werent serviced in the mornings. Breakfast wasnt as expected for the cost (ie some fruit, muffins amd coffee on the go as they put it). No ice machine was available either. We have stayed in 6 other hotels either cheaper or the same price as this place and they were significantly better than our experience here. The rate I would pay would be less than 100... read more

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Cesar 
11 years ago

Not good Got to the hotel around 4:15pm and my room wasn't ready. I had to wait 30 minutes more for it to be done. When i finally got the room, first thing i wanted to do was shower. The room was a handicap room, the water had poor water pressure. Over all experience was poor, wont be staying here again. 

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Anonymous 
11 years ago

Was given a smoking room, though not my request. They were booked solid for two weeks so couldn't switch. Unfortunately I checked in late at night. The room actually didnt smell like smoke, but smelled like whatever spray they sprayed since it was a smoking room. I was only there 2 nights and was busy with work all day, else I would have checked out and gone somewhere else. 

Business response:

Thank you for your recent review of your stay. We are very sorry that we were unable to accommodate your request. We will be reviewing our reservation processes to avoid your experience being repeated. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. 

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Rhys 
12 years ago

No Amenities I stayed here for business. I wasn't expecting much, but there were a number of issues with this place that annoyed me. Firstly, my room, while reasonably tidy to the eye, smelt REALLY bad. It smelt like someone had burnt some sort of spicy food and it was clinging to the walls. The other problem - theres no food or gym within walking distance from this hotel, so its a complete no go if you don't have a car, or don't want to drive to get things/ 

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Denise 
12 years ago

nojento Nunca vi nada igual. ... Minha filha de 8 amos disse: mamãe achei uns bichinhos. Quando olhei eram pulgas e piolhos. ... Nunca mais ponho meus pés nos hotéis Extended Stay. Simplesmente nojento e desrespeitosos. 

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Jesus loves you 
12 years ago
Anonymous's profile image
Anonymous 
12 years ago

Nothing around. Not even a store This hotel is in the middle of a business district!! There's nothing around. Very boring. 

Business response:

Thank you for your recent review of your stay. I am sorry to hear that you did not enjoy our hotel's location due to it being based in a business district. Please know, while there might not be much in the immediate area, there are restaurants and shopping close by when traveling by car. Thank you very much for providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future. 

Richard's profile image
Richard 
13 years ago

Frequently asked questions about Extended Stay America - San Jose - Sunnyvale

How is Extended Stay America - San Jose - Sunnyvale rated?

Extended Stay America - San Jose - Sunnyvale has a 3.5 star rating with 1,980 reviews. 

When is Extended Stay America - San Jose - Sunnyvale open?

Extended Stay America - San Jose - Sunnyvale is open now. It will close tomorrow at 12:00 a.m.