This profile has been claimed by the business owner or representative.
1775 Francisco Blvd. E., San Rafael, CA, 94901, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
We love the smell of clean on the sheets and towels, clean room 🤗
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel at home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Mask up America still for how long? Second time clean like last time ask for coffee maker comes with coffee grab half and half from gas station and good to go
Above and beyond! As always, our room was clean and hotel staff was friendly and accommodating. We keep coming back for this reason!
Business response:
Claudia, thank you for returning to Extended Stay America. The highest compliment we can receive is a guest who keeps coming back time after time! We are so glad you continue to enjoy our hospitality and comfortable accommodations. It is always a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
The staff are friendly and accommodating. The facilities are dated.
Business response:
Thank you for reviewing your experience at Extended Stay America. We are delighted that everything went well during your stay and that you were highly impressed with the service delivered by our courteous associates. We regret any inconvenience you had. Your rating is appreciated, and we look forward to your return visit. Sincerely, Hotel Management
Decent Decent hotel for the price. Close to many local amenities
Business response:
Brian, thank you for being our guest at Extended Stay America. We are glad you were pleased with our well-kept hotel and that we were able to meet your expectations at a great price. It was our pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
There was a bad stain on the wall a toothbrush in the shower and trash on the cabinet. The bathroom sink didn't drain and the toilet was not cleaned. Otherwise it was ok
Business response:
Thank you for your review. We apologize for not living up to our commitment to clean, fresh accommodations during your visit. Your feedback will be shared with our housekeeping team for review and action. However, we are glad you had an overall satisfactory stay. We value your concerns and hope you will give us another chance to prove ourselves in the future. Sincerely, Hotel Management
Extended Stay America - San Rafael - Francisco Blvd. East has a 4.2 star rating with 1,262 reviews.
Extended Stay America - San Rafael - Francisco Blvd. East is open now. It will close tomorrow at 12:00 a.m.