Extended Stay America - San Rafael - Francisco Blvd. East

Robert 

on Expedia

3 years ago

The kitchen and view of the bay was the best. Beds was comfortable and heater was east to use. Maybe you can include more food options for the breakfast 

Anonymous 

on Expedia

3 years ago

Extended Stay A return to ESA for work purposes... Needed a place to stay on a quick notice. Appreciative of the availability of a room, but still find the quality of customer service not up to par. Keep hearing short staffing a problem and new staff not knowledgable. Maybe that's where more"mentoring" is advisable?!! Trying to find a telephone number for corporate office or central reservations is a problem. And being told intern staff will not be helpful is unacceptable. A recent observance of attitudes of staff was noted ... read more

Edgar 

on Expedia

3 years ago

Clean and friendly This hotel was very clean and comfortable. The staff was very friendly and helpful. They gave me tips on restaurants nearby. There's also a Target a few blocks away 

Pamela 

on Expedia

3 years ago

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Christine 

on Expedia

3 years ago

It's a challenging time, I know, but the cold atmosphere detracted from the cleanliness of the hotel, inside and out. Coffee was available only one out of three mornings. Really? Coffee??