Extended Stay America - San Rafael - Francisco Blvd. East

M 

on Expedia

7 years ago

Decent and Quiet without Supplementals Staff was not very people oriented, welcoming and not very available. There were no pots, pans plates or any kitchen cookery nor utensil in the room as stated in the description. I requested such items three times-once in person and twice by phone which took 1/2 for front desk to pick up. Never got them. The room was clean. Breakfast was designed for preschoolers (single packaged granola bars and mini-mini-mini muffins) and there was not coffee always available beyond the breakfast hour... read more

Nicole 

on Expedia

7 years ago

Great Experience Looking for a reasonable hotel in the area was tough, came across Extended Stay, still pricey but took a chance even though some reviews were bad. The customer service is amazing, everyone is very friendly and helpful. Older hotel yes, but clean and comfortable. Great location easy to get to and leave. I didn't notice any freeway noise. Overall I thought it was just fine. And I can't compliment the staff enough, everyone was just downright awesome. Coffee was fresh and ready each morning. The area is expensi... read more

Jessie 

on Expedia

7 years ago

Fun stay Nice Hotel! Wonderful staff, very patient with everyone. Plus if you are a dog lover ❤ they are allowed!!!!! They have a pool and a hot tub to boot. 

Shawna 

on Expedia

7 years ago

near prison near prison-area was sketchy and shady-if you are looking for a clean place to crash and shower- it will do. Air conditioner would not work correctly- noisy highway- could not get fan to work to drown out noise. It is a long term live-in type hotel. Homeless people were hanging in stairwell and business/computer area sleeping during the late night hours. NO complimentary coffee available in lobby that I saw. Free parking. I will not stay here again though.