Extended Stay America - San Rafael - Francisco Blvd. East

Ian 

on Expedia

8 months ago

First room I went to was unmade with towels on the floor. Staff didn't seem to care very much. No apology no nothing. People at that front desk really need a lot of training in customer satisfaction 

Ashley 

on Expedia

8 months ago

Literally disgusting. 

Djana 

on Expedia

9 months ago

Disappointed with the quality of the room. The building is old, the room/bathroom didn’t look good and had a weird smell. 

peter 

on Expedia

10 months ago

Absolutely Disgusting! Cockroaches in the bathroom Stained furniture won’t imagine what they’re From ! The hall floor I stayed on smelled like disgusting rank food all through the air always remember as I have to remind myself, but you get what you pay for and I got less than that. Avoid this disgusting hotel at all costs. 

Dustin 

on Expedia

10 months ago

Breakfast was a joke. Oatmeal as your only option on a Saturday, not the best. 

Zae 

on Expedia

10 months ago

Horribly kept hotel, ac and tv didn’t work properly and the room was full of cockroaches. The noisiness of the freeway and the rest of the guests helped to make this the worst place I’ve stayed in decades! 

Fabien 

on Expedia

10 months ago

Aucune serviette de toilette , ni gel douche ou shampoing . Obliger de quémander à l’accueil. Il est noté «avec petit déjeuner « mais aucun petit déjeuner : juste dans l’entrée de 6h30 à 9h00 un distributeur de café ou eau chaude et quelques pochettes de céréales . Merci de retirer cet hébergement 

Sarah 

on Expedia

11 months ago

Bugs everywhere