Extended Stay America - San Rafael - Francisco Blvd. East

Kevin 

on Expedia

11 months ago

Peter at the front desk was rude. And my vehicle was broken into 

Esteffani 

on Expedia

11 months ago

There was no vacancy but I was charged for it The hotel turned me away because they didn’t have any available rooms. My card was charged 

Eduardo 

on Expedia

11 months ago

Hotel did not have any rooms available even thought online showed as open. They upgraded me to another room and charged me the difference. It was not my fault that they did not have an accurate description of what rooms were available yet they still made me pay more for a room with one bed. Terrible experience 

Adolfo 

on Expedia

a year ago

The service was horrible the manager not letting me splaing about the service that we gat on extra charge on our room the charge me on m credit card twice and we were there n the hotel one a week for the hole summer I don’t recommend 

Rosaelia 

on Expedia

a year ago

There was cockroaches in my room had to be switched 

Mario 

on Expedia

a year ago

Nothing, lousy place 

Angela L 

on Expedia

a year ago

When I arrived, they couldn't find my reservation. In all fairness, it was under a different last name, but itinerary number wasn't useful either. I had to book another room but figured out the name issue after logging onto my Expedia. Thankfully, they immediately refunded the extra room I had to book to get grandma into a restroom (no other restrooms available on the property per the desk assistant ??). 'Kitchen' area in the room was okay, but it is really not useful since there were no utensils, cups, ice trays, etc. Free ... read more