Extended Stay America - San Ramon - Bishop Ranch - East

Robert 

on Expedia

5 years ago

Adequate room, poor value, no receipt received Room rate was too high/not good value for the quality of the hotel and room. Two days later, I still don't have an emailed receipt from the hotel confirming the room charge. 

Alex 

on Expedia

5 years ago

The walls and ceiling was super thin and could hear every movement from the upstairs room along with next door neighbors. 

AR 

on Expedia

5 years ago

The walls are thin... don’t stay here if you plan on sleeping. For one we could hear our neighbor snoring and then whoever was staying up stairs from us if they even sat on the bed you can hear the bed springs so you could imagine how it was when they walked. When the room above us would turn on the bathroom fan it sounded amplified in our room. The front desk staff was short and not welcoming at all. As soon as I walked in their were 2 people waiting he finished with one to help the next person once he saw they didn’t have ... read more

LaToya 

on Expedia

5 years ago

ants in the room, room was noisy, couldn't sleep bc of all the noise, system was down during check in, toilet handle came off (very cheap plastic handle) 

Anonymous 

on Expedia

5 years ago

Made up rules and discrimination. 

Jennifer 

on Expedia

5 years ago

Wow, just wow. Hi was not thrilled with the customer service once I reported I had no hot water in my shower. I was told that it was plumbed wrong and I should have tried turning the valve the other direction- I explained that I did that and the response was no you didn't. Wow!