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Extended Stay America - San Ramon - Bishop Ranch - East
- Hotels
- San Ramon, CA
About this business
Location details
2100 Camino Ramon, San Ramon, CA, 94583, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rather not say
Business response:
Dear Ruben, Thank you for taking the time to review your experience with us. We apologize for the inconvenience you faced during your stay. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. We hope to welcome you back in the future.Sincerely,Hotel Management
There was not one piece of silverware and not one glass. Was bare of any amenity and did not even have shampoo/will never stay again. Overpriced .
Business response:
Dear Susan, Please accept our apologies for failing to provide you with the flawless stay you deserved. We always want our guests to enjoy seamless service and exceptional accommodations. We apologize for any miscommunication regarding our in-suite amenities; as an extended-stay hotel, we provide many features and amenities to make our guests feel at home. Therefore, we regret that this was not your experience. Brand standards require us to provide kitchenware at the front desk to ensure cleanliness, and our team delivers th... read more
Rude staff who seemed very pissed and annoyed at me for me checking in at 1:30 AM. Tried to turn me away but i needed to a hotel I told him ! I told him that isn't that the point of a hotel for late flight travellers? Bathroom had no shampoo or any other products other than a bar of soap. Super noisy thin walls and corridors.
Business response:
Dear Fauzia, Thank you for your feedback and for being our guest. Please accept our sincere apologies for not meeting your expectations. We strive to provide excellent hospitality to all our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services as we advance. We hope you will consider giving us a second chance.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Ramon - Bishop Ranch - East
How is Extended Stay America - San Ramon - Bishop Ranch - East rated?
Extended Stay America - San Ramon - Bishop Ranch - East has a 4 star rating with 1,554 reviews.
When is Extended Stay America - San Ramon - Bishop Ranch - East open?
Extended Stay America - San Ramon - Bishop Ranch - East is open now. It will close tomorrow at 12:00 a.m.