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2600 Corby Ave., Santa Rosa, CA, 95407, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Check in clerk remembered I called and requested a room on the ground floor and was able to accommodate us. Vanity in the bathroom was badly stained from hair dye. Also many stains on the carpet. Maybe more should be done to clean stains.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know you our associate was able to accommodate you in the room of your choice. However, we're sorry for the cleanliness issues you encountered while you were here. Please be assured that we have discussed your feedback with our housekeeping team to make sure they are more diligent with their efforts moving forward. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Quiet stay. Very quiet. The Gront Desk Agent Jeremiah was very friendly.
Business response:
It was a pleasure having you as our guest at Extended Stay America and for your kind review. We are thrilled to know you enjoyed the service provided by our front desk staff and you had a great stay. Thank you for being our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Michael, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit at Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
Thank you for choosing us and for rating your experience. We regret to have missed the opportunity to provide you with a perfect stay. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our guests. Sincerely, Hotel Management
Underwhelming for an Extended Stay America
Extended Stay America - Santa Rosa - South has a 2.9 star rating with 2,493 reviews.
Extended Stay America - Santa Rosa - South is open now. It will close tomorrow at 12:00 a.m.