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Extended Stay America - Santa Rosa - South
- Hotels
- Santa Rosa, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2600 Corby Ave., Santa Rosa, CA, 95407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel needs a lot of remodeling. The room had a very unpleasant smell. There was a lot of dust around the floor. The bath towels were off white, didn’t look very clean. The lock on the door was very loose. There were others issues but the hotel should consider remodeling the place.
Business response:
Thank you for reviewing your stay. Although it seems you had an overall pleasant time, but we are sorry for the issues you encountered in your room. Your feedback regarding the cleanliness issue has been shared with the housekeeping team to be more diligent in their efforts. Also, your concerns have been shared with the maintenance team to see where we can make improvements. We look forward to having you visit again so that we can provide you with a better stay. Sincerely, Hotel Management
Breakfast selection ran out early, not restocked. Property old but clean enough.
Business response:
Thanks for the feedback. We are glad to read you had an overall pleasant visit and liked some aspects of our hotel. However, we apologize you were unable to take advantage of our complimentary grab-and-go breakfast and regret the inconvenience it caused. Your feedback will help be more diligent in our service. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
Business response:
Thank you for staying with us. Hope to see you again.
Just right for the price. Had a small kitchen with microwave, refrigerator and stove.
Business response:
Thank you for the excellent review of Extended Stay America. We're delighted to know you found us to be a great value and that you loved your well-equipped room. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Mala impresion Realmente no me agrado, pues estuve en el mismo hotel pero en zona norte y era muy diferente, pense seria similar o mejor a este y no lo fue asi, no recibi servicio de cuarto ningun dia, desde el momento de llegar fue lenta la atencion, el hotel en general estaba sucio en sus areas externas.
Business response:
Armando, we offer our sincere apologies for the cleanliness issue and poor service you received from our associates. We consider your feedback very important, and thus it has been shared with the concerned teams, and we will take the appropriate steps to prevent these problems from happening again. Kindly note our housekeeping is done on a weekly basis to respect the privacy of our guests and offer them minimal intrusion. We hope you’ll give us a chance to regain your trust and earn your highest marks in the near future. Si... read more
Business response:
Gloria, thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
I will wait until checkout
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We appreciate your business and look forward to welcoming you back soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Santa Rosa - South
How is Extended Stay America - Santa Rosa - South rated?
Extended Stay America - Santa Rosa - South has a 4.2 star rating with 1,225 reviews.
When is Extended Stay America - Santa Rosa - South open?
Extended Stay America - Santa Rosa - South is open now. It will close tomorrow at 12:00 a.m.