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Extended Stay America - Santa Rosa - South
- Hotels
- Santa Rosa, CA
About this business
Location details
2600 Corby Ave., Santa Rosa, CA, 95407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
staff was awesome room was great and very clean the studio we had was great
Business response:
Thank you for staying at Extended Stay America. We are delighted you enjoyed our friendly service and your well-appointed room. It was a pleasure having you as our guest, and we look forward to seeing you soon. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
i wish they had better things to choose from for breakfast
Business response:
Thank you for staying at Extended Stay America. We are delighted you had a great time here. We will make a note of your feedback regarding our complimentary grab-and-go breakfast as we plan any changes to it. It was a pleasure having you as our guest, and we look forward to seeing you soon. Sincerely, Hotel Management
I did like the location and how close it was to shopping centers. I did not like when charged 2x's on the same day for 13.97 i could not get an explaination for what i was charged for and when asked who can i contact about this i was told to just call guest services.This charge on my card has yet to be answered .
Business response:
I am happy to fix this for you. Please call the hotel direct and ask for Jamie
Was ok just never had any clean towels. Other then that was ok. Staff was friendly.
Business response:
Rosemary, thank you for taking the time to review your stay. We're glad to know you were pleased with the service provided by our associates, but we're sorry we were unable to provide you with clean towels. We regret the inconvenience this caused and hope you will return for the perfect stay you deserve. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Cleanest room in a hotel that I've ever seen! The young man working at the front desk was awesome there was a hickup with no bedding due to a new maid, that happens. But the gentleman to take care of it quickly and professionally! I had a wonderful stay. The room is cleaner than any motel I’ve stayed in for quite while, in a long while! I would stay there again and I would recommend people to stay there! The hotel is very nice very clean and has breakfast!
Business response:
Sandra, thank you for being our guest at Extended Stay America and for recommending us to future travelers. It’s great to know you loved your well-kept suite and were impressed by the service provided by our courteous associates. We will be sure to share your compliments with our entire team for taking good care of you. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Not worth the price! The room was dirty especially around the box spring on the bed and behind the chair. The parking lot had several dodgy happenings during the night. I did not feel especially safe.
Business response:
Timothy, we apologize for the cleanliness issue you experienced with your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. Please know our top priority is the safety and security of our guests. We are sorry if any inconvenience occurred during your stay. We appreciate your business and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Santa Rosa - South
How is Extended Stay America - Santa Rosa - South rated?
Extended Stay America - Santa Rosa - South has a 2.9 star rating with 2,493 reviews.
When is Extended Stay America - Santa Rosa - South open?
Extended Stay America - Santa Rosa - South is open now. It will close tomorrow at 12:00 a.m.