Extended Stay America - Santa Rosa - South

Business response:

Avila, thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry for the inconvenience you had. Also, we have alerted our maintenance team about the leaking bathroom, and they are checking and fixing it immediately. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management 

Business response:

Tarah, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are glad to know you had a pleasant time with us, but we are sorry for not meeting your expectations in regard to the breakfast offering. We appreciate your feedback and hope to see you back in the future. Sincerely, Hotel Management 

Business response:

Thank you for the wonderful review of Extended Stay America. We're delighted to know our location was convenient for you and that you enjoyed the service provided by our superb staff. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

George, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Mark, thank you for choosing Extended Stay America. We are glad to know you were impressed with our associates and also enjoyed your accommodations. Thanks for including us in your travel plans. We invite you to stay with us again the next time you visit this area. Sincerely, Hotel Management