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Extended Stay America - Savannah - Midtown
- Hotels
- Savannah, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5511 Abercorn St., Savannah, GA, 31405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Extended Stay Savannah It appears the hotel was short on cleaning supplies.
Business response:
Dinesh, thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
Easter weekend So so
Business response:
Thank you for being our guest at Extended Stay America. We are pleased your stay with us was satisfactory. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely, Hotel Management
a little dirty
Business response:
Thank you for being our guest and for sharing your feedback. We are happy you enjoyed your overall stay. However, we are sorry we missed meeting some of your expectations and regret if any inconvenience caused. Thanks again, and we hope you will visit us when in our area. Sincerely, Hotel Management
The hotel was nice and clean. Staff was awesome. The area is ok. It worked for me.
Business response:
Thank you for staying with us. We are delighted to know you were pleased with the service offered by our staff and that you had an enjoyable stay while here. All of us at Extended Stay America would love to be the hotel of your choice every time you are in the area. Sincerely, Hotel Management
Good for the price For the price and the location, this hotel works great. The staff left something to be desired in friendliness and helpfulness, especially the front desk staff. The room was adequate, but there was hair still in the tub from previous guests. For a quick convenient stay, it's worth the price you pay.
Business response:
Danno, thank you for being our guest. We are happy to know you liked our convenient location and that you found us to be affordable. However, we are sorry for the cleanliness issue you had and regret the inconvenience caused. Your concerns have been shared with our housekeeping team to see where we went wrong as we double check each of our rooms prior to the next guest arriving. Again, we are sorry for this unpleasant experience and would love to be able to redeem ourselves on a future visit. Sincerely, Hotel Management
Great staff, excellent service, clean room! From the first night to the last day everyone was very nice. Room was clean, quiet! No complaints at all from me.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you liked our courteous service and your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Great location and stay for the price. Would recommend.
Business response:
Thanks for recommending Extended Stay America and for the feedback. We are delighted to read you were pleased with our convenient location and that you found us to be a great value. On behalf of everyone here, we would love to serve you again when in the area. Sincerely, Hotel Management
Uhhh no! First of all, the heater did not work in the room so it was blowing COLD air. Then the towels had to be the hardest stiffest towels ever, the service was horrible and the lady at front desk who was the manager actually tried to charge me my 2-night stay again after I showed her it said “your booking has been paid” she told me that it was only for the deposit so I checked my bank and sure enough it was the whole thing! Thank God I checked. And on top of that, we didn’t even get service or asked if we needed anything ... read more
Business response:
Natasha, we are disheartened to read your review. Please accept our sincere apologies for the problems you encountered due to smoke. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate actions to rectify these issues from reoccurring. We look forward to having you visit us again so we can provide you with a better experience. Sincerely, Hotel Management
Business response:
Thank you for your rating. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Savannah - Midtown
How is Extended Stay America - Savannah - Midtown rated?
Extended Stay America - Savannah - Midtown has a 4 star rating with 1,102 reviews.
When is Extended Stay America - Savannah - Midtown open?
Extended Stay America - Savannah - Midtown is open now. It will close tomorrow at 12:00 a.m.