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Extended Stay America - Savannah - Midtown
- Hotels
- Savannah, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5511 Abercorn St., Savannah, GA, 31405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for choosing our hotel and for your rating. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
Simple and economic My only issues was that the bottom sheet was not a fitted sheet and the shower curtain was too short, which caused puddles.
Business response:
Thank you for taking the time to evaluate your stay at Extended Stay America Savannah – Midtown. We are glad to read that your stay was overall satisfactory and you enjoyed the reasonable rates we offer. We appreciate you letting us know how we can improve as well as what we are doing right. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Thank you for your visit. We are glad to see you had an overall great stay, but we truly apologize for failing to meet all of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better stay experience. Sincerely, General Manager
Great for the price--Close to the city Very pleased for the holidays.Areas is was quiet.Great for the price--Close to the city.Breakfast should be served on holidays and some blankets should be replaced.ocation is very is close to all main attractions with restaurants and stores.Staff was very nice
Business response:
Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America- Savannah – Midtown. We truly appreciate your kind comments regarding our convenient location, friendly staff, and affordable pricing. We value your observation and look forward to welcoming you back soon! Sincerely, General Manager
Business response:
Thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, and we apologize if we fell short. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Rude One of the receptionists was friendly and helpful. The other was rude and uncaring They had a laundromat right outside my room and people talked in there until 11pm and started again at 6am . I got very little sleep. The receptionist would not hold my bags until my flight, so I had to carry a 20 lbs backpack around for 8 hours, while sightseeing. As I am 65, this was extremely difficult for me.
Business response:
Thank you for being our guest and sharing your feedback. Our team takes great pride in delivering outstanding customer service to each and every guest, so we apologize this was not your experience. To make sure this doesn't happen again, we are actively working with our staff to improve our guest experience. We also regret for any other inconvenience caused during your stay. We hope you will give us another opportunity to provide you with the excellent experience you deserve. Thank you! Sincerely, General Manager
Elsewhere I have stayed at Extended stay hotels before. This hotel wasn't the most inviting environment. The hotel staff was friendly, but the lobby and our room needed cleaning. You can tell that the staff only surfaced cleaned and there were several people around the outside lobby area smoking as you entered the facility.
Business response:
Thank you for being loyal towards our brand and for the feedback about your stay with us. We are glad you liked our convenient location, but we are sorry for not living up to all your expectations while you were here. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. Thanks again for your feedback, we would appreciate the opportunity to welcome you back soon. Sincerely, General Manager
Business response:
Thank you for taking the time to share your kind ratings about your stay with us. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope Extended Stay America - Savannah - Midtown will be your first choice every time you visit this area. Sincerely, General Manager
Located in a great area of Savannah It could be better. I found a potato under the bed, and a lot of trash. Need to improve the cleaning. There is no continental breakfast, it's just a to go coffee and muffin. Front desk service was excellent, Christina is her name and she is so goodifferent, profesional and always with a smile in her face. The surroundings and halls smell too much food. But I guess is because this rooms are equipped with kitchen. Overall is a good hotel for the price
Business response:
Thank you for your stay with us and for providing your feedback. We are happy that you liked our affordable rates, convenient location and our front desk service. We will be sure to share your kind words with our team, especially with Christina, for a job well done. However, we apologize for the less than spotless condition of your guest suite and for the housekeeping service issues you experienced. This does not meet our standards, and steps have already been taken to address and correct our performance. It was our pleasure... read more
Frequently asked questions about Extended Stay America - Savannah - Midtown
How is Extended Stay America - Savannah - Midtown rated?
Extended Stay America - Savannah - Midtown has a 4 star rating with 1,102 reviews.
When is Extended Stay America - Savannah - Midtown open?
Extended Stay America - Savannah - Midtown is open now. It will close tomorrow at 12:00 a.m.