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Extended Stay America - Savannah - Midtown
- Hotels
- Savannah, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5511 Abercorn St., Savannah, GA, 31405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very good stay
Business response:
Richard, thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America - Savannah - Midtown works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We hope you will visit us again the next time you are in the area. Sincerely, General Manager
Business response:
Keith, many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Savannah - Midtown. Sincerely, General Manager
I didn't find the room to be clean. I had to wash out the dresser drawers out d before I could put my clothes in them. There was a smell when I entered the room that I couldn't get rid of. The room itself was spacious. The pillows were hard I had to request softer pillows.
Business response:
Joyce, on behalf of our entire staff, we sincerely apologize for the housekeeping issues you experienced. We have procedures in place so that this does not happen, so we will investigate where we fell short. We only wish that we could have addressed these issues while you were here so that you didn't leave the hotel with a negative impression. I hope you will give us another chance to deliver the type of experience you should always expect from our hotel. Sincerely, General Manager
Very practical and economic Hotel. Room was comfortable, Free Wi-Fi was offered with a very low speed to upgrade you have to pay, the room come with electrical appliances but the refrigerator didn't worked well. Air conditioner was very good.
Business response:
Thank you for taking the time to share your feedback about Extended Stay America - Savannah - Midtown. We are glad to know you liked your comfortable room and our convenient location. That being said, I am sorry for the inconvenience you experienced while you were here and have shared your review with my team in an effort to improve our service and facilities moving forward. We hope to have the opportunity to welcome you back soon. Sincerely, General Manager
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Savannah - Midtown. Sincerely, General Manager
Less than I expected OUr room was less than stellar. Had to ask for coffee maker and coffee. No cups. No a/c in halls. Nothing horrible, but not enjoyable. AND I was supposed to get a $50 discount for booking with hotels.com, which I didn't. Didn't have time at check out to dispute. Won't stay again.
Business response:
Thank you for being a guest at our hotel. We are sorry we missed meeting your expectations in regard to your stay and regret the inconvenience it caused. kitchenware for your room is available and kept at the reception to ensure cleanliness, and our team gladly delivers these items to your suite. Our Front Desk associates will be happy to help you with any of the queries you have. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely, General Manager
Just a place to spend the night The room met our needs, but was nothing special. Very noisy one night until after 2 am.
Business response:
Thank you for being our guest. We are glad your overall stay was pleasant and that our location was convenient for your needs. However, we are sorry for the noise issues you encountered in your room and also regret that our breakfast offerings were not to your liking. We have shared your feedback with the appropriate individuals in our organization in an effort to improve our future guest experiences. We appreciate your feedback and hope the positive aspects of your visit will bring you back to our hotel in the future. Sinc... read more
not what I expected hotel was close to doctors office. Way to much money for 1 night. Because I made reservations on line I did not get a receipt. Beds were hard light above sink did not work.
Business response:
Thank you for being our guest. It’s nice to know our location was convenient for your needs. However, we apologize for the inconvenience you experienced in your room. We appreciate your feedback and hope you will give us another opportunity to have you as our guest. We are confident we can replace this experience with a more positive memory. Sincerely, General Manager
Not clean The front desk staff was friendly and helpful, excellent service. The room was dated and the furniture was scratched and old, but that was ok. The problem was the cleanliness. Neither the tub nor the toilet were cleaned properly, there was mold on the bottom of the shower curtain and the bathroom smelled of urine. We will not return to this hotel and we won't recommend it to anyone else
Business response:
Lara, thank you for including us in your travel plans. Although you liked our associates, we are sorry for the issues you experienced in the bathroom and apologize the inconvenience it caused. I am concerned about your feedback and have immediately brought this to the attention of our housekeeping for review and action. Thanks for being our guest, and we hope you will give us another chance to serve you. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Savannah - Midtown
How is Extended Stay America - Savannah - Midtown rated?
Extended Stay America - Savannah - Midtown has a 4 star rating with 1,082 reviews.
When is Extended Stay America - Savannah - Midtown open?
Extended Stay America - Savannah - Midtown is open now. It will close tomorrow at 12:00 a.m.