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Extended Stay America - Savannah - Midtown
- Hotels
- Savannah, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5511 Abercorn St., Savannah, GA, 31405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room The cleanliness of the room was sub par! The outside of my refrigerator was caked with food stains and I found a soda bottle on the side of dresser. My comforter was severely stained and soiled and it probably should have been thrown away! The staff was very friendly and helpful but the overall condition of my room definitely did not meet my expectations.
Business response:
Issac, thank for sharing your experience at our hotel. Although you liked the friendliness of our associates, we are sorry for falling short of your expectations with your room. Your satisfaction is of utmost important to us, so we will be sure to share your feedback with our housekeeping team in an effort to improve our service. We would love to have the opportunity to welcome you back in the future. Sincerely, General Manager
Business response:
Eric, thank you for staying with us and taking the time to post your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
nice stay, great price on hotels.com very well kept hotel, clean, nicely remodeled,
Business response:
Thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Savannah - Midtown. It is a pleasure to read that you were impressed with our well-kept property and the great value we offer for the price. We hope you will visit us again the next time you are in the area. Sincerely, General Manager
Needs Something a Lil More The room had a very wierd Smell. Nonpots and pans in the room. Sonif someone were staying there they'd have to buy their own pots and pans.
Business response:
Jay, we appreciate for your candid feedback. We are glad you had an overall pleasant stay. However, we are sorry for the inconvenience you experienced with your room. To ensure cleanliness of kitchenware, our brand standards require us to make these items available at the front desk rather than leaving them in the suites. Our team gladly delivers them to your suite, and we will remind our front desk to communicate this more clearly going forward. We look forward to seeing you again! Sincerely, Sincerely, General Manager
Business response:
Adrienne, it was a pleasure having you as our guest at Extended Stay America - Savannah - Midtown. We strive to please all of our guests and your feedback tells us that we are meeting those goals. Thank you for taking the time to share your 5-star rating, we look forward to your return visit in the future. Sincerely, General Manager
Business response:
It was a pleasure having you as our guest at Extended Stay America - Savannah - Midtown. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, General Manager
Extended Stay America should not be allowed to advertise a mini muffin and granola bite as "free breakfast".
Business response:
Terry, we appreciate you being our guest and providing your feedback about Extended Stay America - Savannah - Midtown. We are glad that we met most of your expectations for an overall great stay. However, we know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary breakfast didn't live up to your expectations. We hope this didn't overshadow your otherwise good stay, and we would like to welcome you again in the near future. Sincerely, General Manager
Business response:
Many thanks for reviewing your stay. We are delighted to see your visit was outstanding on every front. We hope to welcome you back soon to Extended Stay America Savannah - Midtown. Sincerely, General Manager
Was OK. We had a quiet stay. The elevator was out. We walked up and down three flights of stairs for a day and a half. The staff was exceptional due to the inconvenience, but we suspect they would be exceptional just the same. The staff were just good folks. The room itself was "tired" in a heavy tourist town, Savannah, GA. For post-Matthew re-construction workers and day laborers, that may be OK. For a family or a couple, eh, not so nice. It is an easy jaunt into and out of downtown from this location.
Business response:
Thank you for taking the time to evaluate your stay and for sharing your feedback. It’s a pleasure knowing you had an overall nice stay, loved our convenient location and the service provided by our staff. However, we are sorry for the issues you experienced and regret the inconvenience caused during your stay. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Savannah - Midtown
How is Extended Stay America - Savannah - Midtown rated?
Extended Stay America - Savannah - Midtown has a 4 star rating with 1,102 reviews.
When is Extended Stay America - Savannah - Midtown open?
Extended Stay America - Savannah - Midtown is open now. It will close tomorrow at 12:00 a.m.