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Extended Stay America - Savannah - Midtown
- Hotels
- Savannah, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5511 Abercorn St., Savannah, GA, 31405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didn't find the room to be clean. I had to wash out the dresser drawers out d before I could put my clothes in them. There was a smell when I entered the room that I couldn't get rid of. The room itself was spacious. The pillows were hard I had to request softer pillows.
Business response:
Joyce, on behalf of our entire staff, we sincerely apologize for the housekeeping issues you experienced. We have procedures in place so that this does not happen, so we will investigate where we fell short. We only wish that we could have addressed these issues while you were here so that you didn't leave the hotel with a negative impression. I hope you will give us another chance to deliver the type of experience you should always expect from our hotel. Sincerely, General Manager
Very practical and economic Hotel. Room was comfortable, Free Wi-Fi was offered with a very low speed to upgrade you have to pay, the room come with electrical appliances but the refrigerator didn't worked well. Air conditioner was very good.
Business response:
Thank you for taking the time to share your feedback about Extended Stay America - Savannah - Midtown. We are glad to know you liked your comfortable room and our convenient location. That being said, I am sorry for the inconvenience you experienced while you were here and have shared your review with my team in an effort to improve our service and facilities moving forward. We hope to have the opportunity to welcome you back soon. Sincerely, General Manager
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Savannah - Midtown. Sincerely, General Manager
Less than I expected OUr room was less than stellar. Had to ask for coffee maker and coffee. No cups. No a/c in halls. Nothing horrible, but not enjoyable. AND I was supposed to get a $50 discount for booking with hotels.com, which I didn't. Didn't have time at check out to dispute. Won't stay again.
Business response:
Thank you for being a guest at our hotel. We are sorry we missed meeting your expectations in regard to your stay and regret the inconvenience it caused. kitchenware for your room is available and kept at the reception to ensure cleanliness, and our team gladly delivers these items to your suite. Our Front Desk associates will be happy to help you with any of the queries you have. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely, General Manager
Just a place to spend the night The room met our needs, but was nothing special. Very noisy one night until after 2 am.
Business response:
Thank you for being our guest. We are glad your overall stay was pleasant and that our location was convenient for your needs. However, we are sorry for the noise issues you encountered in your room and also regret that our breakfast offerings were not to your liking. We have shared your feedback with the appropriate individuals in our organization in an effort to improve our future guest experiences. We appreciate your feedback and hope the positive aspects of your visit will bring you back to our hotel in the future. Sinc... read more
not what I expected hotel was close to doctors office. Way to much money for 1 night. Because I made reservations on line I did not get a receipt. Beds were hard light above sink did not work.
Business response:
Thank you for being our guest. It’s nice to know our location was convenient for your needs. However, we apologize for the inconvenience you experienced in your room. We appreciate your feedback and hope you will give us another opportunity to have you as our guest. We are confident we can replace this experience with a more positive memory. Sincerely, General Manager
Not clean The front desk staff was friendly and helpful, excellent service. The room was dated and the furniture was scratched and old, but that was ok. The problem was the cleanliness. Neither the tub nor the toilet were cleaned properly, there was mold on the bottom of the shower curtain and the bathroom smelled of urine. We will not return to this hotel and we won't recommend it to anyone else
Business response:
Lara, thank you for including us in your travel plans. Although you liked our associates, we are sorry for the issues you experienced in the bathroom and apologize the inconvenience it caused. I am concerned about your feedback and have immediately brought this to the attention of our housekeeping for review and action. Thanks for being our guest, and we hope you will give us another chance to serve you. Sincerely, General Manager
Cleanliness Isn't A Priority for This Hotel Because it was the last Saturday of spring break, there were very few options for our group. Extended stay was among the options, so we grabbed it. Expectations weren't high because of the "no frills" language on the website, but we spotted roaches, had to ask for a linen change due to a spot on the bedding, and it was clear that the kitchen space hadn't so much as had a wipe down. There was literally food left in the cabinet. The bed was comfortable and the location was great, but... read more
Business response:
LaTonya, thank you for sharing your evaluation. We apologize the inconvenience you experienced in your room and for your disappointing stay. We have shared your concerns with the Head of Housekeeping to evaluate and modify our treatment program to prevent anything like this from happening again. Thanks for bringing this to my attention, and I hope to have an opportunity to restore a favorable impression the next time you are in our area. Sincerely, General Manager
Budget quality Room was a bit small and needed a little TLC. Quality was not comparable with price paid.
Business response:
Amy, thank you for being a guest at our hotel. We're sorry we missed meeting some of your expectations in regard to your room. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, General Manager
Frequently asked questions about Extended Stay America - Savannah - Midtown
How is Extended Stay America - Savannah - Midtown rated?
Extended Stay America - Savannah - Midtown has a 4 star rating with 1,132 reviews.
When is Extended Stay America - Savannah - Midtown open?
Extended Stay America - Savannah - Midtown is open now. It will close tomorrow at 12:00 a.m.