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Extended Stay America - Savannah - Midtown
- Hotels
- Savannah, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5511 Abercorn St., Savannah, GA, 31405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cleanliness Isn't A Priority for This Hotel Because it was the last Saturday of spring break, there were very few options for our group. Extended stay was among the options, so we grabbed it. Expectations weren't high because of the "no frills" language on the website, but we spotted roaches, had to ask for a linen change due to a spot on the bedding, and it was clear that the kitchen space hadn't so much as had a wipe down. There was literally food left in the cabinet. The bed was comfortable and the location was great, but... read more
Business response:
LaTonya, thank you for sharing your evaluation. We apologize the inconvenience you experienced in your room and for your disappointing stay. We have shared your concerns with the Head of Housekeeping to evaluate and modify our treatment program to prevent anything like this from happening again. Thanks for bringing this to my attention, and I hope to have an opportunity to restore a favorable impression the next time you are in our area. Sincerely, General Manager
Budget quality Room was a bit small and needed a little TLC. Quality was not comparable with price paid.
Business response:
Amy, thank you for being a guest at our hotel. We're sorry we missed meeting some of your expectations in regard to your room. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, General Manager
Business response:
Christopher, thank you for your fantastic rating! We're pleased you stayed at Extended Stay America - Savannah - Midtown and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
Business response:
Thank you for taking the time to share your rating. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience as we would love to ensure your complete satisfaction. We appreciate your business and hope to see you again in the future. Sincerely, General Manager
The room The cleanliness of the room was sub par! The outside of my refrigerator was caked with food stains and I found a soda bottle on the side of dresser. My comforter was severely stained and soiled and it probably should have been thrown away! The staff was very friendly and helpful but the overall condition of my room definitely did not meet my expectations.
Business response:
Issac, thank for sharing your experience at our hotel. Although you liked the friendliness of our associates, we are sorry for falling short of your expectations with your room. Your satisfaction is of utmost important to us, so we will be sure to share your feedback with our housekeeping team in an effort to improve our service. We would love to have the opportunity to welcome you back in the future. Sincerely, General Manager
Business response:
Eric, thank you for staying with us and taking the time to post your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
nice stay, great price on hotels.com very well kept hotel, clean, nicely remodeled,
Business response:
Thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Savannah - Midtown. It is a pleasure to read that you were impressed with our well-kept property and the great value we offer for the price. We hope you will visit us again the next time you are in the area. Sincerely, General Manager
Needs Something a Lil More The room had a very wierd Smell. Nonpots and pans in the room. Sonif someone were staying there they'd have to buy their own pots and pans.
Business response:
Jay, we appreciate for your candid feedback. We are glad you had an overall pleasant stay. However, we are sorry for the inconvenience you experienced with your room. To ensure cleanliness of kitchenware, our brand standards require us to make these items available at the front desk rather than leaving them in the suites. Our team gladly delivers them to your suite, and we will remind our front desk to communicate this more clearly going forward. We look forward to seeing you again! Sincerely, Sincerely, General Manager
Business response:
Adrienne, it was a pleasure having you as our guest at Extended Stay America - Savannah - Midtown. We strive to please all of our guests and your feedback tells us that we are meeting those goals. Thank you for taking the time to share your 5-star rating, we look forward to your return visit in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Savannah - Midtown
How is Extended Stay America - Savannah - Midtown rated?
Extended Stay America - Savannah - Midtown has a 4 star rating with 1,082 reviews.
When is Extended Stay America - Savannah - Midtown open?
Extended Stay America - Savannah - Midtown is open now. It will close tomorrow at 12:00 a.m.