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Extended Stay America - Savannah - Midtown
- Hotels
- Savannah, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5511 Abercorn St., Savannah, GA, 31405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable and Clean I enjoyed staying at this hotel. It was very comfortable and the room was nice and clean. The service was good and the people at the front desk were very friendly. The breakfast could have been better but I guess you can't expect much from a grab and go breakfast bar. I would definitely stay at this hotel again.
Business response:
Thank you for selecting Extended Stay America Savannah – Midtown for your visit and for sharing your kind comments. Our team was so pleased to learn you enjoyed your stay, found your suite clean and comfortable, and our staff friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, General Manager
Simple but good hotel The stay went well. There was one hiccup but the staff jumped at fixing it and I left very satisfied! Great value and an easy drive to Tybee island or to downtown
Business response:
Thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America Savannah - Midtown works hard to deliver a great guest experience, so we really appreciate your four star rating. We are also glad that our associates resolved the issue you had in a timely manner and to your satisfaction. It is pleasing to hear that our location was perfect for your needs and you liked the good value we offer. We hope you will visit us again the next time you are in the area. Sincerely, General Ma... read more
Business response:
We appreciate your stay and for taking the time to leave a feedback. It's good to see that your overall visit was satisfactory, but we apologize for any difficulties you experienced. Your review will be discussed with the team to make any corrections. We appreciate your rating and hope to have another opportunity to welcome you back soon. Sincerely, General Manager
Business response:
Thank you for selecting Extended Stay America - Savannah - Midtown for your visit and for sharing your generous ratings. Our team was so pleased to learn you enjoyed your stay and found your suite comfortable. Thank you for being our guest, and we hope to host you again in the future! Sincerely, General Manager
Business response:
We appreciate your stay and for taking the time to leave a feedback. It's nice to see that your overall stay was satisfactory. However, we apologize for the any inconvenience you experienced while you were here. Thank you for being our guest and hope to have another opportunity to welcome you back soon. Sincerely, General Manager
A few minutes away from downtown It was convenient to the Savannah International Trade Center and their were restaurants and a Publix close by that was great. I did not like the breakfast it was served cold and all they had were chocolate,tea and warm water. You have to request for cups from the front desk and when we got to the room the toilet in the room would not flush the front desk attendant came into the room with a plunger that was not wrapped in a bag. That was disgusting and she walked out with water dripping on the... read more
Business response:
Thank you for choosing our hotel for your accommodation needs. We are truly sorry you experienced many difficulties during your stay, and more importantly, you felt our staff was not responsive enough about the overall cleanliness. Our team takes great pride in delivering outstanding customer service to each and every guest, so we apologize this was not your experience. Your feedback is important to us, and we hope you will give us a second chance to make a better impression the next time you are in the area. Thanks again fo... read more
Fine but underwhelming This hotel was fine for the purpose of an economical weekend trip. The staff was friendly and helpful and check-in/out was easy. The building itself, including the rooms, is definitely due for a facelift to breathe some new life and freshness into it. The room was clean, but it felt a bit on the worn-out side, especially the carpet, countertops, and fixtures. The "included breakfast" was very disappointing: granola bars, coffee, and packets of Quaker oats and grits on the top of a cabinet next to the f... read more
Business response:
Thank you for your stay and for providing your feedback. We are happy that you liked the great value we offer for the price, our friendly associates and front desk service. Although, we are glad you were pleased with your well-kept accommodation, we appreciate your observations for it being dated. We also apologize that our selections at the complimentary grab-and-go breakfast didn't live up to your expectations. We will surely share your review with our Food & Beverages team to see where we can make improvements. It was our... read more
Short stay I was only at the property for about 5 hours. I was very happy to have a really clean room with a comfortable bed.
Business response:
Thank you for selecting Extended Stay America Savannah - Midtown for your short stay and for sharing your comments. Our team was so pleased to read that you enjoyed your stay and found your suite comfortable, especially the bed. Thank you for being our guest and we look forward to seeing you in the future! Sincerely, General Manager
clean up The room was ok, I had a problem with the cleaness of the room. Carpet need cleaning and it didn't have a good smell.
Business response:
Thank you for your recent stay and your feedback. We have read your comments and although you liked your accommodation, we are sorry to hear we did not deliver a fresh and clean suite during your stay. We are very passionate about providing our guests with clean accommodations, and we apologize we fell short in this case. We have shared your comments with our Housekeeping Manager to see where we went wrong, so any necessary improvements to our processes can be made. We do hope you give us another chance when you return to ou... read more
Frequently asked questions about Extended Stay America - Savannah - Midtown
How is Extended Stay America - Savannah - Midtown rated?
Extended Stay America - Savannah - Midtown has a 4 star rating with 1,082 reviews.
When is Extended Stay America - Savannah - Midtown open?
Extended Stay America - Savannah - Midtown is open now. It will close tomorrow at 12:00 a.m.