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Extended Stay America - Seattle - Bellevue - Factoria
- Hotels
- Bellevue, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3700 132nd Ave. SE, Bellevue, WA, 98006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check in was easy and fast, the staff was friendly
Business response:
Greta, thank you for being our guest. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our courteous associates. We appreciate your feedback and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Great deal for the price Up for appt in Seattle. Easy access to I90. Nice clean, quiet hotel back away from the bustle of the highway. Lots of food options just a short distance away. Loved the full sized fridge and room was quite spacious.
Business response:
Stephanie, thank you for the heartwarming review of Extended Stay America. We are delighted to know you were overwhelmed not only with your room and our convenient location but also with the value we offer. Thank you again for including us in your travel plans. It will be our pleasure to welcome you back anytime you visit our area. Sincerely, Hotel Management
Not much to add. Obviously they were starting to remodel so some are were had kitchen ware laying around in the hallways. Staff was not ready for a group of people trying to check in at 3. I ended up leaving and checking in after my event.
Business response:
We appreciate you taking the time to share your check-in experience. Please accept our apologies for the problems that inconvenienced you during that process. We know a first impression is important, and your comments will be shared with our front desk team to prevent other such occurrences in the future. We encourage you to come back again for a much better experience. Sincerely, Hotel Management
Definitely Recommend Overall, I enjoyed my one night stay and would absolutely stay here again. The only down side to my visit was the way other guests were treating hotel staff. Admittedly, check in was very slow - only a few people ahead of me and took 25 minutes - but the way other patrons ere treating the front desk agents was far more frustrating than the wait. The room was very clean, with the exception of the sink that looked like maybe it had a bit of dried toothpaste that was not cleaned up. My room was also very qu... read more
Business response:
Cambri, thank you for sharing your detailed feedback about Extended Stay America. We are glad you were impressed with most aspects of our hotel, especially with our well-equipped accommodations. It is always a pleasure to read we provided all the convenience, and we will further work to keep improving ourselves in service diligence. Meanwhile, you can also take advantage of our kitchenette on your next visit as the kitchenwares are available at the front desk. We appreciate your recommendation and look forward to your next s... read more
Could not drink the water--it was so heavily chlorinated. Even though it said "Non-Smoking," there were so many smokers outside that the room smelled. Likely smokers stayed there and the simple act of breathing in the room puts the smoke smell out into it.
Room felt dirty. There was random kitchen supplies spread all over the property. Very odd.
Business response:
Thank you for posting a review of your stay. We're sorry for the housekeeping issues you encountered while you were here. We take these concerns seriously and place great emphasis on maintaining a clean and healthy environment for all of our guests. Please be assured that we have shared your feedback with the appropriate team to see where we went wrong so necessary improvements to our processes can be made to correct our performance. We would like to regain your trust and hope you will give us that opportunity in the future ... read more
Frequently asked questions about Extended Stay America - Seattle - Bellevue - Factoria
How is Extended Stay America - Seattle - Bellevue - Factoria rated?
Extended Stay America - Seattle - Bellevue - Factoria has a 4.1 star rating with 1,254 reviews.
When is Extended Stay America - Seattle - Bellevue - Factoria open?
Extended Stay America - Seattle - Bellevue - Factoria is open now. It will close tomorrow at 12:00 a.m.