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Extended Stay America - Seattle - Bellevue - Factoria
- Hotels
- Bellevue, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3700 132nd Ave. SE, Bellevue, WA, 98006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
well.. waiting to check in for 30mins.. will not stay here for next visit
Business response:
Kyung, thank you for evaluating your visit to our hotel. We sincerely apologize for the delay you experienced at check-in and regret the inconvenience it caused. Your feedback is discussed with our front desk team to be more diligent going ahead. What you experienced is not acceptable, but we would like you to consider giving us a chance to improve your impression of us on your next visit to our area. Sincerely, Hotel Management
Never got a cleaning. Also, they had stripped the bed for my friend's room when we arrive at the second night of our stay (no cleaning for any of the 2 rooms we had there).
Business response:
We appreciate you staying with us and providing a review of your experience. After reading your feedback about housekeeping not visiting your suite, it appears we may have missed an important communication during your check-in. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide housekeeping at your request for a minimal fee. And fresh linens and towels along with any toiletries are always available at the fron... read more
Check in was easy and fast, the staff was friendly
Business response:
Greta, thank you for being our guest. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our courteous associates. We appreciate your feedback and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Great deal for the price Up for appt in Seattle. Easy access to I90. Nice clean, quiet hotel back away from the bustle of the highway. Lots of food options just a short distance away. Loved the full sized fridge and room was quite spacious.
Business response:
Stephanie, thank you for the heartwarming review of Extended Stay America. We are delighted to know you were overwhelmed not only with your room and our convenient location but also with the value we offer. Thank you again for including us in your travel plans. It will be our pleasure to welcome you back anytime you visit our area. Sincerely, Hotel Management
Not much to add. Obviously they were starting to remodel so some are were had kitchen ware laying around in the hallways. Staff was not ready for a group of people trying to check in at 3. I ended up leaving and checking in after my event.
Business response:
We appreciate you taking the time to share your check-in experience. Please accept our apologies for the problems that inconvenienced you during that process. We know a first impression is important, and your comments will be shared with our front desk team to prevent other such occurrences in the future. We encourage you to come back again for a much better experience. Sincerely, Hotel Management
Definitely Recommend Overall, I enjoyed my one night stay and would absolutely stay here again. The only down side to my visit was the way other guests were treating hotel staff. Admittedly, check in was very slow - only a few people ahead of me and took 25 minutes - but the way other patrons ere treating the front desk agents was far more frustrating than the wait. The room was very clean, with the exception of the sink that looked like maybe it had a bit of dried toothpaste that was not cleaned up. My room was also very qu... read more
Business response:
Cambri, thank you for sharing your detailed feedback about Extended Stay America. We are glad you were impressed with most aspects of our hotel, especially with our well-equipped accommodations. It is always a pleasure to read we provided all the convenience, and we will further work to keep improving ourselves in service diligence. Meanwhile, you can also take advantage of our kitchenette on your next visit as the kitchenwares are available at the front desk. We appreciate your recommendation and look forward to your next s... read more
Frequently asked questions about Extended Stay America - Seattle - Bellevue - Factoria
How is Extended Stay America - Seattle - Bellevue - Factoria rated?
Extended Stay America - Seattle - Bellevue - Factoria has a 4.1 star rating with 1,274 reviews.
When is Extended Stay America - Seattle - Bellevue - Factoria open?
Extended Stay America - Seattle - Bellevue - Factoria is open now. It will close tomorrow at 12:00 a.m.