This profile has been claimed by the business owner or representative.
Extended Stay America - Seattle - Bellevue - Factoria
- Hotels
- Bellevue, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3700 132nd Ave. SE, Bellevue, WA, 98006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This hotel did not meet our expectations. Our room was not clean, and the common areas were filthy-garbage and cigarette butts everywhere. The bathroom tile had that gross orangey pink mold. Also, though it is non-smoking, it had a serious cigarette smoke smell. On the plus side, the staff was friendly and it was very quiet, but we would not stay here again.
Business response:
Amy, thank you for feedback of your recent stay. We are very disappointed to see that your feedback referenced the description of our hotel as filthy. Our promise to our guest includes a commitment to providing a clean, fresh environment, and we are sorry that did not happen when you were here. We are concerned about your experience and have immediately brought this to the attention of our housekeeping for review and action. However, we are glad you liked our friendly staff and peaceful environment. We hope to have another c... read more
一開始進去房間時，馬桶裡面竟然有衛生紙，免費停車場有Valet在控管，而免費的WiFi速度就堪用。
Business response:
Thank for the generous review of the Extended Stay America. We are happy to know you had a great stay and that you loved your well-appointed room. We appreciate you highlighting our wi-fi service and look forward to your next visit. Sincerely, Hotel Management
Property was nice. It’s stationed next to T-Mobile hq, however, the room we got smelled like cigarette and it didn’t smell clean. Shower started to clog up, and drained slowly.
Business response:
Thank you for staying at our hotel. Although you liked our location, we apologize and sincerely regret the inconvenience you encountered in your room while you were here. Your feedback is of utmost importance, so it has been discussed with our housekeeping and maintenance departments for review and action. Please give us a chance to regain your trust in the future. Sincerely, Hotel Management
There were no stoppers in either the kitchen or bathroom sink. The curtains were missing hooks or just not hung properly. The property was clean; no complaints there. However, it would have been helpful if I'd had any idea they did not place drinking glasses in the room.
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one and liked our well-kept property. YOur feedback regarding your room will be shared with our maintenance team. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Last option I stayed here for a business trip for 3 nights. First of all there’s never anyone at the front desk, I have to wait until someone comes out of the back which each time took a few minutes. A few people and I are awkwardly just standing there. Another issue was my room’s fridge wasn’t working. After expressing this I was told I’d get a call back later that night. I never received that call. Next morning, I had to explain my issue again to another employee since the previous one didn’t write it down. I was told to w... read more
Business response:
Thank you for reviewing your stay with us. We apologize that our front desk team fell short of providing you with the excellent service we strive for daily. Your feedback was shared in our daily meeting, and we have taken steps to ensure this does not happen in the future. We would love the opportunity to provide you with the hospitality that you should have experienced during this stay. Sincerely, Hotel Management
Nothing unique. Location is convenient. This is a low service property at a modest price. Older, well maintained room and grounds. Breakfast is bare minimum, muffin, packaged oatmeal, energy bar. The bold coffee was excellent, but no brewed decaf.
Business response:
Thank you for reviewing your visit. We are glad you liked our convenient location and well-maintained property. However, we are sorry our breakfast offerings did not meet your expectations, and we also apologize for the service issues you encountered. Your feedback will be shared with the appropriate team and will use it to improve our service level in the future. We value your comments and hope to be your hotel of choice whenever you are in the city. Sincerely, Hotel Management
Overall it was good...the carpet needs to be changed ...trash can needs to be provided
Business response:
Vishwanath, thank you for reviewing your stay at Extended Stay America. We are glad you had an overall comfortable stay with us. We value your observations and will share it appropriately. Thank you again, and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Bellevue - Factoria
How is Extended Stay America - Seattle - Bellevue - Factoria rated?
Extended Stay America - Seattle - Bellevue - Factoria has a 4.1 star rating with 1,253 reviews.
When is Extended Stay America - Seattle - Bellevue - Factoria open?
Extended Stay America - Seattle - Bellevue - Factoria is open now. It will close tomorrow at 12:00 a.m.