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Extended Stay America - Seattle - Bellevue - Factoria
- Hotels
- Bellevue, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3700 132nd Ave. SE, Bellevue, WA, 98006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I had one of my best customer service experiences at the Bellevue-Factoria of my life. I arrived late from the airport at 2 am to find that my reservation was off by a day because I accidentally booked it for the following night. The staff member, Katherine, informed me that they were all booked out for the night. After calling around to other hotels Katherine offered to make up a room that she said was very messy and that she was willing to do it, in the middle of the night, and that it would take her 45 minutes. I told her... read more
I never told when I checked in, that there was no daily cleaning. Had to read it.
Business response:
Thank you for making Extended Stay America a part of your travel plans. Although from the rating it seems you had a nice time, we are sorry our housekeeping policy was not explained to you upon arrival. We appreciate your feedback and hope to see you soon. Sincerely, Hotel Management
Proximity to our venue was great. Squeaky refrigerator door. Limited kitchen utensils.
Business response:
Thank you for the awesome review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Bellevue - Factoria
How is Extended Stay America - Seattle - Bellevue - Factoria rated?
Extended Stay America - Seattle - Bellevue - Factoria has a 4.1 star rating with 1,253 reviews.
When is Extended Stay America - Seattle - Bellevue - Factoria open?
Extended Stay America - Seattle - Bellevue - Factoria is open now. It will close tomorrow at 12:00 a.m.