This profile has been claimed by the business owner or representative.
Extended Stay America - Seattle - Bellevue - Factoria
- Hotels
- Bellevue, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3700 132nd Ave. SE, Bellevue, WA, 98006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
1박 후기 후기 보고 고민을 했는데, 생각보다 양호 하였슴. 호텔 크기에 비해 직원이 부족해서 약간 오해가 있는 듯하고 조식은 에너지바 가져다가 먹는 것임. 차량이 있으면 이용하기 좋고 걸어서 가는 것은 비추천
Business response:
Juyeon, thank you for choosing Extended Stay America for an overnight stay. We're glad to know overall you had a pleasant time while you were here, but we're sorry if you were disappointed with anything. We appreciate your valuable suggestions and hope to see you again soon for a much better visit. Sincerely, Hotel Management
Don't stay here, it was awful! Pretty mediocre! Outdated, bathroom wasn't clean. Found dead bugs in it. Tried to get more pillows from the desk, said they were on order in a week....really?? Charged me $10 additional dollars for every hour I wanted to check in early. I knew about this charge and paid it, but still outrageous! I will def not stay here again! Free breakfast was granola bars, crappy coffee, and convenience store muffins...absolute garbage!
Business response:
Nate, thank you for being our guest. We apologize for the disappointment you had with our early check-in policy and regret the unpleasant experience you had at the front desk. We are also sorry our breakfast offerings were not to your liking and will share it with our Brand Leaders to assist them when determining new choices for future implementation. Your concerns regarding the cleanliness in the bathroom have been shared to ensure a better experience going forward. Thank you again for your feedback. We hope you will give u... read more
Room was over looked it seemed. The room seemed like it hadn’t been clean entirely. Used towel on back of door and only one wash clothe provided. Lady at check in was nice, but took longer then usual bc of the audit system. Beds were comfy and pretty quiet.
Business response:
Bonnie, thank you for reviewing our hotel. We are glad you liked our front desk associate and found our beds comfortable. However, we apologize for the cleanliness issue you experience and regret any inconvenience caused. Your concerns have been shared with the housekeeping team to ensure a better experience going forward. Thank you again, and we hope to have the chance to serve you better in the future. Sincerely, Hotel Management
I had one of my best customer service experiences at the Bellevue-Factoria of my life. I arrived late from the airport at 2 am to find that my reservation was off by a day because I accidentally booked it for the following night. The staff member, Katherine, informed me that they were all booked out for the night. After calling around to other hotels Katherine offered to make up a room that she said was very messy and that she was willing to do it, in the middle of the night, and that it would take her 45 minutes. I told her... read more
I never told when I checked in, that there was no daily cleaning. Had to read it.
Business response:
Thank you for making Extended Stay America a part of your travel plans. Although from the rating it seems you had a nice time, we are sorry our housekeeping policy was not explained to you upon arrival. We appreciate your feedback and hope to see you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Bellevue - Factoria
How is Extended Stay America - Seattle - Bellevue - Factoria rated?
Extended Stay America - Seattle - Bellevue - Factoria has a 4.1 star rating with 1,274 reviews.
When is Extended Stay America - Seattle - Bellevue - Factoria open?
Extended Stay America - Seattle - Bellevue - Factoria is open now. It will close tomorrow at 12:00 a.m.