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Extended Stay America - Seattle - Bothell - West
- Hotels
- Bothell, WA
About this business
Location details
923 228th St. SE, Bothell, WA, 98021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The worst hotel ever! Do not ever stay here! This was the worst stay I have ever had. We kept getting noise complaints on us in the middle of the night when we were SLEEPING! It was pretty ridiculous. The hotel was dirty, stained and smelled horrible. I definitely do not recommend staying here.
Business response:
Thank you for your review. We apologize for the odor and cleanliness issues you encountered while you were here. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. We are also sorry for the incident you mentioned and for the inconvenience this caused you. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
Business response:
Thank you staying with us!
at 9am there was a knock on the door, I was about to get in the bath. We said we didn't want house keeping and it was a maintenance guy who kept knocking until we opened the door for him to come in and clean the air conditioning. Total crap at that time of day.
Business response:
Josephine, thank you for taking the time to share your comments. Our goal is to provide excellent service, so we apologize that this was not your experience. Your concerns have been shared with our team, and we are looking into where we went wrong and making changes to our processes to better serve our guests. Thank you for choosing us for your stay. We hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Travel for business and was shocked by the tweekers and drug addicts staying in the hotel. The "breakfast" was a joke, no fresh food at all.
Business response:
Thank you for choosing our hotel for your stay. We are sorry our breakfast was not to your liking. We will share your valuable comments regarding our grab-and-go breakfast with our Brand Leaders so that they can make necessary changes. Also, we apologize for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We appreciate your feedback and hope you will consider giving us a second chance in the future so we can prove this is not typical of our usual service. Sincerely, H... read more
Business response:
Thank you staying with us!
Business response:
Thank you staying with us!
Business response:
we appreciate your business
Trying to call Travelocity to cancel my reservation. Runaround. !!!!!!!
Business response:
We are sorry for the difficulties you are facing with your third-party reservation. We can understand your frustrations, but unfortunately, any such queries can be resolved by them only. We hope to see you soon. Sincerely, Hotel Management
Business response:
We appreciate of your feed back
Frequently asked questions about Extended Stay America - Seattle - Bothell - West
How is Extended Stay America - Seattle - Bothell - West rated?
Extended Stay America - Seattle - Bothell - West has a 3.5 star rating with 1,847 reviews.
When is Extended Stay America - Seattle - Bothell - West open?
Extended Stay America - Seattle - Bothell - West is open now. It will close tomorrow at 12:00 a.m.