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Extended Stay America - Seattle - Lynnwood
- Hotels
- Lynnwood, WA
About this business
Location details
3021 196th St. SW, Lynnwood, WA, 98036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Never been to this area before I was unpleasantly surprised upon check-in because I had booked a room with two beds and somehow the reservation had gone in as one king size bed. That was not going to work for me at all, plus the hotel staff said they were sold out of the rooms we needed. Thankfully they comped us a second room at no charge for the mistake. Other than that, the whole hotel smelled horrible, and I was afraid my clothes were going to smell bad just from being in the room. If you will not be spending much time i... read more
Business response:
Thank you for your recent review of your stay. We are very sorry to hear that your room had a smoke odor. Please accept our apologies. We will work with our housekeeping staff to ensure every room smells fresh prior to our guest's arrival. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Bed Bugs!!!!!!!!!! Stayed 3 nights. Night 2 and 3 woke up to multiple bed bug bites. About 22 to be exact.
Can't sleep The fridge in the room is very noisy, my son and I can't sleep for the whole night. No hair blower in hotel room, but the location is good, near mall and grocery stores. If you are ok with sound while sleeping, this hotel is ok.
Business response:
I appreciate you bringing your experience to our attention. I sincerely apologize for the noise from the refrigerator in your room. In response to your feedback, I am working with our maintenance staff to fix the issue. Still, I am glad that you liked our hotel's location. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Older hotel cosmetically fixed up, smells old Requested room on top floor to avoid noise, other guests were loud, up all night, dogs running in halls, free breakfast was a joke.
Business response:
Danielle - I appreciate you bringing your experience to our attention. I apologize that you found our grab-and-go breakfast and the smell of our hotel to be unsatisfactory. Your comments will be useful as we continue to improve our guest experience. As well, I am sorry to hear that you experienced some noise disturbance during your visit. We hope we have the opportunity to provide you with a better stay in the future.
To see. Grand kids Had a good time
Business response:
I want to thank you for taking the time to post a review of your stay. I’m glad that we were able to provide you with an enjoyable visit. Thank you for choosing Extended Stay Hotels. We hope to see you again, should your travels bring you back to our area.
Competition has much more to offer. Was unaware of not having daily room-cleaning service. Had evening meeting first night. Upon returning to the room after a late business-dinner meeting, found the bed not made, bathroom not re-organized(towels, etc.), large-live-bug on living room carpet, and one table-lamp-light out. Coffee/cream was not replenished as well. Had to dress and use elevator to obtain at main desk in early morning. Breakfast items very limited. Had I known that room-cleaning service was not offered I would no... read more
Business response:
Bill – I appreciate you taking the time to write a review of your experience with us. I am so disappointed to hear that you were not informed about our housekeeping policy. Please accept my apology. As well, I am sorry that our grab-and-go breakfast did not meet your expectations. Your feedback will be useful as we continue to improve our hotel. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
A Mess In a short 3 day stay, the water was completely off for half of a day (a notice was given it would be out from 12-2pm but it was off from 12-6pm). Oh let's see what else: 3 lights were out. The hot and cold water on the kitchenette sink were backwards. There was NO cold water option on the bath/shower -- the temperature range went from scalding to still Very Hot. The property is well placed next to a Whole Foods, shopping and the freeway -- they just really need to get their maintenance act together.
Business response:
We appreciate you bringing your experience to our attention. I sincerely apologize that the water was shut off longer then what the notice said it would be. I am talking to my staff and maintenance to ensure that any water and light issues are addressed right away and fixed so this does not happen again in the future. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better... read more
Disappointing We stayed in a King room and found the bedding to be very dissapointing. The blanket on the bed was old and thin and the bedspread was there for looks only, providing no warmth. I haven't been to a hotel for a while that didn't use bedding that you knew had been cleaned after every guests stay, and I doubt the bedspread was. The fridge hummed loudly for most of the night then when it did shut off, when it started up again, it was loud enough to wake me up. I had to phone down to the front desk and then pick up ... read more
Business response:
Donna - Thank you for taking the time to write a review for us. I would like to apologize for the inconvenience you had with the bedding, refrigerator, and the breakfast. I would like to assure you that I did have the refrigerator looked at and I will look into what I can do regarding the other issues you mentioned. I would also like to let you know that we we will be renovating our location and I look forward to having everything in an improved condition. Still, I do appreciate your comments about our location, it is defini... read more
Just ok Everything was fine about this hotel but the fact that there was nothing but a bar of soap. No hairdryer and not shampoo so make sure you bring your own. We asked for a hairdryer to be brought to the room and after 20 minutes of waiting, went to the front desk to find 2 front desk employees just talking and pretty much didn't care about bringing it to me.
Frequently asked questions about Extended Stay America - Seattle - Lynnwood
How is Extended Stay America - Seattle - Lynnwood rated?
Extended Stay America - Seattle - Lynnwood has a 3.5 star rating with 1,880 reviews.
When is Extended Stay America - Seattle - Lynnwood open?
Extended Stay America - Seattle - Lynnwood is open now. It will close tomorrow at 12:00 a.m.