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Extended Stay America - Seattle - Lynnwood
- Hotels
- Lynnwood, WA
About this business
Location details
3021 196th St. SW, Lynnwood, WA, 98036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Smelly & Bad Shower The outside of the hotel and even the lobby appeared okay, but my room smelled like someone had lived in it and smoked for years. I'm not really a very picky person, but I didn't even leave my clothes in the room because I was worried they would smell like a smoker. The shower was finicky. I had a hard time getting the water warm, let alone hot, and at one point there wasn't enough pressure to even get the shower turned on...I just had a little dribble coming out of the bath faucet.
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize that your shower was not functioning as it should have been and that the room smelled of cigarette smoke. In response to your feedback, I am going to have the maintenance engineer go fix the shower and have the housekeepers deep clean the room you stayed in so that we can eliminate the smoke smell. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next ... read more
Very thin walls. The walls were so thin, I could hear everything in every room around me, every door slamming, conversations, T.V.s, cabinets and cupboards opening/closing. I got there and the bed in my room had been clearly used, so I asked for another room, which I promptly received, but even though it was "clean", my shoes stuck to the floor with each step. I went to the store to get Clorox Wipes to wipe the floor and other surfaces. You have to request dishes to be brought to your room, but there was no dish soap. They s... read more
Business response:
Thank you for your recent review of your stay. I am sorry to hear that you encountered noise disturbances from neighboring guests. As well, I apologize that our grab-and-go breakfast and the cleanliness of your room did not meet your expectations. I will be meeting with our staff to review your comments to ensure these issues do not continue. Thank you for bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.
There was blood on my bedding. Got told I would get called about a refund and never did. Would not recommend anyone to stay at this location. I stay at different extended stays all the time and this one was horrible.
Convenient location, but old and run down Would not recommend. Staff was not very friendly and the room was old and had a distinct smell. Also, This hotel should not claim they have breakfast.
Great Location This was a last minute reservation as it had become very difficult to get what we wanted at a good price. In desperation, we asked for a two star at a lower price, and this is what we got. I guess it proves that you get what you pay for. The floors looked old and faded, the desk staff were not very helpful, but the room was a good size, the beds were comfortable and the location was great!
Business response:
Thank you for your recent review of your stay. I am happy to read your remarks about the good location of the hotel as well as the comfort of the bed. However, I am very sorry that our front desk staff was not helpful nor was the room up to standard. In response to your feedback, I am going to speak with the staff regarding their customer service skills as well as make sure that the rooms get checked properly as to ensure that the rooms are up to standard. Thank you very much for providing us with your feedback. We hope that... read more
Great Location. Understaffed. I arrived at 3pm. First room had a stain on the duvet. Called guest services. Offered to change duvet. Then offered to switched rooms which I was fine with the decision. There is shampoo offered, no conditioner. Coffee maker but no coffee. Everything that is offered for the pantry is available. However due to understaff, takes a while or you may need to go down to the front desk to pick it up yourself. Room was clean. Bathroom is clean. Fridge is clean. Overall ordering what you need and is deli... read more
Bare basics. Kitchen utensils/plates/cooking pots not in room but could to be ordered from front desk. Continental breakfast consisted of coffee, granola bars, packaged muffin, apples, packaged oatmeal. Shower nozzle was hand-held type. There were no hairdryers in the room but they were available by walking to the front desk and asking for one. No privacy sheer curtains for main floor room facing parking lot, only blackout drapes. Poor in room lighting. Room and bathroom was very clean. A good place just to lay your head for... read more
Business response:
Thank you for taking the time to write a review of your stay. We are pleased to read that we were able to provide you with a clean room at a convenient location; however, I do regret to read that our overall amenities and services did not meet your expectations. Your feedback on these matters will be useful to us as we continually work to improve our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Run Down Hotel ... Not Clean My wife and I stayed here overnight on our way to Canada. One of the WORST hotels I've ever been in. Toilet wasn't clean and we had to ask for 4 additional towels because the 4 we had all had hair in them. Bed was uncomfortable and the room was damp smelling. Do yourself a favor and book a Motel 6 for better quality and cheaper price....
Business response:
John - Thank you for taking the time to write a review of our hotel. I am sorry to hear that you did not enjoy your visit with us. I apologize for the issues you had with the comfort of your bed and the cleanliness of your room. I will be meeting with our housekeeping staff to ensure these issues do not continue in the future. Thank you for bringing this to our attention. We hope that you will stay at our hotel, or any of our other brand locations in the future.
Frequently asked questions about Extended Stay America - Seattle - Lynnwood
How is Extended Stay America - Seattle - Lynnwood rated?
Extended Stay America - Seattle - Lynnwood has a 3.5 star rating with 1,880 reviews.
When is Extended Stay America - Seattle - Lynnwood open?
Extended Stay America - Seattle - Lynnwood is open now. It will close tomorrow at 12:00 a.m.