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Extended Stay America - Seattle - Mukilteo
- Hotels
- Mukilteo, WA
About this business
Location details
3917 Harbour Pointe Blvd. SW, Mukilteo, WA, 98275, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Went in expecting more. Description online is misleading. "Free breakfast" means granola bar and coffee. That's it. Also, if you plan on using the kitchenette - all the dishes and pots and pans are kept at the front desk. While my room was "smoke free", it reeked of smoke. Especially the bathroom. WiFi was free - but only the basic service was. You need to pay to upgrade to a 3Mb/s connection. Rather good location though as a grocery store is in walking distance, as are several restaurants.
Not again I the reserved a non-smoking room that was but it was not, I could not sleep all night because it smelled cigarette, also the people in the room next door had two dogs and they didn't let us sleep either. I do not understand why they allow dogs in the hotel.
so so 객실에서 취사를 원하는경우에 알 맞은 호텔. 가격대비 그저그런 정도. 위치는 아주 훌륭.
Hotel No hair dryer, shampoo etc... No hair dryer, shampoo etc... No hair dryer, shampoo etc...
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear you were not offered our amenity basket upon check-in, which includes shampoo, toothbrushes, toothpaste and razors. We strive to make your experience feel as if you are "home away from home". I do hope that you will visit us again next time you are in town.
closer to shopping areas There were blood stains on the bath towels and the waste bin near the kitchen area was not emptied from the previous stay..The front desk person was informed about this at check out.Not a very good impression about the Hotel.
Decent place, terribly noisy Overall it was an OK place to stay; not too far from Alderwood mall. Staff was friendly when checking in, less so the next day (they seem to be generally understaffed, one person on who a lot of the time wasn't at the front desk). Biggest problem is the noise. You hear EVERYTHING. Doors closing in the hallway sound like it is right in your room, and if you get noisy neighbours (as we did), good luck sleeping. They kept us up until about 2am. Likely our last time visiting this hotel.
Business response:
Brent - Thank you for taking the time to write a review of your stay. The situation you described regarding the door and guest noise is truly regrettable. We are very sorry for your experience. To make sure this doesn't happen again, we are working with our maintenance engineer to adjust the door closures for our guest rooms and stairwells. We will also make sure our staff is monitoring our hotel for excessive noise during quiet hours. Thank you for sharing your experience with us. It would be our pleasure to have you stay w... read more
they cut a lot of corners I wasn't satisfied. The walls were thin (I heard the guy snoring in the next room). Foot steps in the room above sounded like a drum beat. They lock the hotel at night without guest access. The bathroom: no lotions or conditioner, no drinking glass, just a bar of soap. No closet. No hair dryer, no iron. Clean linens and towels just once a week. Unsecure internet. Too expensive for what they provide says I.
Business response:
Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so we are disappointed to hear that you were not satisfied with your stay. We do lock our front door at night for guest safety, but, all the outside doors can be unlocked with your room key. We apologize that you were not informed that we provide amenities, such as blow dryers and shampoo, at the front desk. We will review your feedback with our front desk staff to make sure we are fully informing our guests at check-in.... read more
Ehh... When staying in a hotel - you expect a minimum level of service - like maid service, linen changes, new towels, kitchen supplies to be in kitchen, shampoo and soap to be in room, and a place that doesn't smell like an ash tray...it could be me...but it's not. All of the above were missing and I had to get from the front desk each time - ridiculous. Poor front desk person was over worked - felt sorry for him....Not going to stay again.
Business response:
Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so we are disappointed to hear that we did not meet your expectations. To ensure we provide clean and fresh kitchenware, we store our customizable kitchen packs in a sterile environment and deliver the items to our guest's room upon request. We apologize for not explaining this or our housekeeping policies to you at check-in. We will work with our front desk staff to make sure your experience is not repeated. Thank you a... read more
DO NOT STAY HERE WOW!!! Total lack of personality by evening front desk staff. Was told no dishes, glasses, coffee maker, etc...were in the room. When asked why I was told for "Convenience". Who's convenience...certainly not mine. The room simply looked bare and the sheets in my opinion were not changed. When I asked for another room or new sheets they wanted to see my room. Clearly not changed the clerk said "what's wrong with these sheets"? REALLY? (after I offered to change them myself) How about, sorry you're not satisfi... read more
Frequently asked questions about Extended Stay America - Seattle - Mukilteo
How is Extended Stay America - Seattle - Mukilteo rated?
Extended Stay America - Seattle - Mukilteo has a 3.5 star rating with 2,104 reviews.
When is Extended Stay America - Seattle - Mukilteo open?
Extended Stay America - Seattle - Mukilteo is open now. It will close tomorrow at 12:00 a.m.