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Extended Stay America - Secaucus - New York City Area
- Hotels
- Secaucus, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1 Plaza Dr., Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This property is very old and needs a good refresh, new washrooms, carpet, wallpaper. Very dirty.
Needs new linens and new AC filters. Rooms smells very bad. Filthy carpet. NO Breakfast "They had Muffin and Coffee" and they called that a breakfast.
Business response:
Dear Omar, Thank you for your feedback. We apologize for the issues you experienced during your stay. We are addressing the concerns regarding our linens, AC filters, and cleanliness with urgency. Your comments about breakfast are noted, and we will review our offerings to ensure they meet expectations. We appreciate your input and hope you'll consider staying with us again, allowing us the opportunity to provide a more enjoyable experience.Sincerely,Hotel Management
Could not have picked a better hotel for our stay. I had never been to NYC before but have lived in upstate NY my whole life.. thought what better way to celebrate my 42nd birthday than to make my first trip to NYC!!!. I even told my husband when we come back we will definitely be staying at this hotel again. It is close to shops and dining options. And the transportation to and from NYC was so easy… it is very close to just about everything and the staff was so great, friendly and helpful. We will definitely be back!!
Business response:
Dear Lindsay, Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed your stay and birthday celebration with us. It's great to know that our location, amenities, and staff contributed to making your first trip to NYC memorable. We look forward to welcoming you back to Extended Stay America on your next visit, and we appreciate your kind words and recommendation!Sincerely,Hotel Management
Wonderful
Staff is great!
Business response:
Dear Jody, Thank you for your glowing review! We're thrilled to read that you had a wonderful experience during your stay with us. Providing exceptional service and ensuring our guests feel comfortable and well-cared for are our top priorities, and we're delighted that our staff exceeded your expectations. Your satisfaction is our greatest reward, and we can't wait to welcome you back to Extended Stay America for another enjoyable visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Secaucus - New York City Area
How is Extended Stay America - Secaucus - New York City Area rated?
Extended Stay America - Secaucus - New York City Area has a 4.2 star rating with 1,487 reviews.
When is Extended Stay America - Secaucus - New York City Area open?
Extended Stay America - Secaucus - New York City Area is open now. It will close tomorrow at 12:00 a.m.