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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
1 Plaza Dr., Secaucus, NJ, 07094, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
My flight was delayed into New York so I didn't check in till after one am. I called ahead to inform host of my delay. When I arrived they told me that one of my two rooms was unavailable due to the late check in. So I stayed with my family of seven in one room. Breakfast is not how I would describe "breakfast included". It consists of a muffin and granola bar with coffee to drink.
Business response:
Dear Don, It is disappointing to hear about your flight being canceled. Please accept our sincere apologies for the inconvenience you and your family experienced with your recent reservation at our hotel. We understand that being informed of an overbooking situation and not being able to stay with us is extremely frustrating, and we deeply regret any distress caused. Your specific remarks about the breakfast are appreciated. We hope you will give us another opportunity in the future as we would welcome the chance to provide ... read more
The beak fast wasn’t good and the carpets on the floor are not clean. I like the room,parking,the hotel is close to Manhattan.
Business response:
Dear Hibo, We are pleased you enjoyed our convenient location and could take advantage of our parking facility. Your kind comments about our guest suites are appreciated; however, we apologize for the breakfast not meeting your expectations and the cleanliness issue you encountered in your suite. Please know that we take your comments to heart and genuinely regret the impact this matter had on your stay. Your feedback is valued and essential as we continually strive to elevate our guest experience. We thank you for your busi... read more
Very nice area, nice staff, clean
Convenient. Great location. Quite. Friendly staff
Business response:
Dear Joaquin, Thank you for your positive feedback! We’re delighted to hear that you found our location convenient, our property quiet, and our staff friendly. Providing a comfortable and welcoming environment is our priority, and we’re pleased that these aspects contributed to a pleasant stay. We look forward to welcoming you back to Extended Stay America and ensuring another great experience. Sincerely,Hotel Management
Breakfast is okay, but nothing special, and they do not provide dish soap but other than that, great experience all around.
Extended Stay America - Secaucus - New York City Area has a 4.2 star rating with 1,487 reviews.
Extended Stay America - Secaucus - New York City Area is open now. It will close tomorrow at 12:00 a.m.