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Extended Stay America - Secaucus - New York City Area
- Hotels
- Secaucus, NJ
About this business
Location details
1 Plaza Dr., Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hôtel bien situé à proximité des bus pour Manhattan . Chambre spacieuse avec le petit salon et l’espace cuisine. Le robinet de douche difficile à manipuler. Personnel serviable.
Business response:
Dear Rachelle, Thank you for your feedback! We are glad you enjoyed the convenient location and spacious room at Extended Stay America. Our team appreciates your kind words, and we will look into improving the shower faucet for a better experience. We hope to welcome you back for another comfortable stay! Sincerely, Hotel Management
A bit run down but fine for the weekend
Business response:
Dear Janessa, Thank you for sharing your feedback. We are glad to hear that your stay met your needs for the weekend. However, we regret that some aspects did not fully meet your expectations. Please know that ongoing improvements are a priority, and your comments help us focus on areas that need attention. We appreciate your stay and hope to welcome you again for an even better experience in the future. Sincerely, Hotel Management
New Jersey trip. 1st time at this hotel. Very well kept and clean. Staff very friendly and helpful. Will stay again as needed
Overall was ok
Great place to stay. The are has a lot around, and it's super easy to get into NYC. Staff is amazing. Hotel is outdated, but comfortable. My main complaint is that the main fire alarm has gone off every time I've been there. I've stayed a few times now and would gladly stay again
Business response:
Dear Jessica, Thank you for your feedback! We're delighted to hear you enjoy our convenient location and amazing staff. While our hotel may be a bit dated, we’re glad you find it comfortable. We sincerely apologize for the fire alarm disturbances and understand how frustrating that can be. Please know we’re actively addressing this issue to improve future stays. Your loyalty means a lot, and we appreciate you repeatedly choosing Extended Stay America. We look forward to welcoming you back!Sincerely,Hotel Management
Hotel de base dans flafla. L'autobus pout NY passe juste en face. Avec l'application Newjersey transit on peut acheter les billets de bus en ligne. On est à NY en 15 min. Par contre, il est préfèrable d'amener notre épicerie pour le déjeuner et de demander un grille-pain et de la vaiselle à la réception. Le dejeuner inclus ne comprends que du café et des sachets de gruau ou de mini muffin. Plusieurs restaurants à proximité.
Business response:
Dear Catherine, Thank you for your feedback! We're glad you found our location convenient, especially with easy access to New York via public transit. We appreciate your tip about bringing groceries, and our team is always happy to provide kitchen essentials upon request. While our breakfast is limited, we’re glad you enjoyed the nearby dining options. Your insights help us improve, and we hope to welcome you back for another comfortable stay in the future. Sincerely,Hotel Management
The property was undergoing some work and altered exiting to the lot. The elevators are aged but serviceable. The best part of the stay, was the front desk. Super friendly and helpful. We could not get the tv to work. He brought up a new remote and made sure we were good to go. He was even handy with needed scissors when i had an unexpected urgent alteration needed!!! The staff will ALWAYS makethe difference!!!
this is the second time being here. Its great, especially nice to the pet.
Business response:
Dear Sunny,Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay and that your pet felt welcome as well. Providing a comfortable experience for all our guests is our priority. We truly appreciate your loyalty and look forward to welcoming you back to Extended Stay America for another great visit.Sincerely,Hotel Management
The staff was friendly. The room was decent alittle out dated and had an old building smell to it. The hallways smelled of old lobster it was gross. The tub was weird and hard to use at first. The breakfast was not as expected. Only muffins and coffee.
Business response:
Dear Jess, Thank you for your feedback. It’s great to hear that the team at Extended Stay America was welcoming. We understand that the room’s condition, hallway scent, tub design, and breakfast selection did not fully meet your expectations. Guest comfort is important to us, and we appreciate your insights. We hope to have the opportunity to improve your experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Secaucus - New York City Area
How is Extended Stay America - Secaucus - New York City Area rated?
Extended Stay America - Secaucus - New York City Area has a 3.2 star rating with 2,665 reviews.
When is Extended Stay America - Secaucus - New York City Area open?
Extended Stay America - Secaucus - New York City Area is open now. It will close tomorrow at 12:00 a.m.