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Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East
- Hotels
- Alpharetta, GA
About this business
Location details
3331 Old Milton Pkwy., Alpharetta, GA, 30005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was alright It took 40 minutes to get checked in because they were trying to find a room that was clean. The front desk lady was nice and trying her best. I wasn't trying to check in early. The front desk was closed at check out time.
Business response:
Dear Guest, Thank you for sharing your feedback. It is nice to know you had a pleasant time. We always prioritize providing amazing hospitality. Our front desk team is always there to help you, and we are happy to know this was your experience, too. However, it is disappointing to learn about the delay in getting your room upon your arrival, and we will rework it to ensure such incidents are better handled in the future. Also, we regret your disappointment with the team's unavailability during your check-out. Please give us ... read more
It was worth the price would definitely go again location was awesome . With the QT and waffle house within walking distance actually save a lot of money not having to door dash or Uber which is crucial especially if you were drinking and did not want to drive
Business response:
Dear Darryl, It was a pleasure to read your fantastic review about your time with us. We strive to give our guests outstanding hospitality and appreciate your compliments. Thank you, and we hope to be your hotel of choice every time you visit the city and prefer our location.Sincerely,Hotel Management
They didn't have the room i booked and ended up finding another one. It was huge. Party of 5 fit in very comfortably.
Business response:
Thank You so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit.
As an inexpensive option this worked great for my four night stay. Hand towels in the room would have been nice. The room was clean . Nice kitchenette to use if you want. It was close to lots of amenities with a vehicle. Would stay again. Good value for money
Business response:
Dear Wayne, Thank you for the wonderful review. We're glad you found our accommodations to be clean and convenient. Your feedback about hand towels has been noted, and we'll strive to improve in this aspect. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Extended Stay America.Sincerely,Hotel Management
Staff was very kind and helpful.
Business response:
Dear Nancy A, Thank you for choosing Extended Stay America for your recent accommodations and sharing your lovely review. We're glad you enjoyed your stay and find our staff kind and helpful. We take pride in guests' satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team to let them know their efforts are appreciated. It was a pleasure hosting your visit, and we look forward to seeing you again.Sincerely,Hotel Management
Staff was very helpful and nice.
Business response:
Dear Nancy, Thank you for posting such kind comments about our time together. It is good to know you had a pleasant time. We make every effort to provide service that is above and beyond your expectations. We share your words of encouragement with the entire team. Please return, and we welcome you again.Sincerely,Hotel Management
The front desk, clerks name was Solomon, and he was very nice. I can’t believe there’s not even a coffee machine in this room. I’m not gonna book here again
Business response:
Dear Judith, Thank you for your review. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. We regret the lack of a coffee machine caused some inconvenience. We assure you that we value your satisfaction and comfort and will take the necessary measures to ensure this does not happen again. Thank you for bringing this to our attention. On the positive side, we appreciate you mentioning that you enjoyed the service of our associate Solomon. We hope to have ... read more
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East
How is Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East rated?
Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East has a 4.3 star rating with 727 reviews.
When is Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East open?
Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East is open now. It will close tomorrow at 12:00 a.m.