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Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East
- Hotels
- Alpharetta, GA
About this business
Location details
3331 Old Milton Pkwy., Alpharetta, GA, 30005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was filthy and hot. No breakfast.
Business response:
Dear Kaley, Thank you for taking the time to share your review. We apologize for the condition of our suites not being up to par and for any inconvenience caused. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. Moreover, we apologize for your disappointment with our breakfast. Your concern has been shared with the appropriate individuals, and we are following up to determine where we went wrong and how we can avoid future ... read more
Convenient to Northside Hospital.
Business response:
Dear Jimmy, Thank you for reviewing your stay. We are glad our location was convenient for everything you wanted to do on this visit. Thank you for your patience, and we look forward to hosting you on your next visit to the city.Sincerely,Hotel Management
Trying to reach the front desk was excruciatingly painful.
Business response:
Dear anderson, we are sorry your stay with us was anything other than perfect, and we wish we could have had the opportunity to address your concerns while you were still here. Nothing is more important than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. We hope you will give us another opportunity so we can leave you with a much better impression on your next visit.Sincerely,Hotel Management
Never again This hotel is right near Avalon where all the rich people spend their time so I guess I thought it would fit in with its neighborhood, but it did not. We were put on a wait-list for basic kitchen items like plates, flatware, cups. We left before we were given them. We did not have a comforter on the bed, instead it was a very thin, very rough blanket. The phone to the room did not work. The walls are an ugly shade of brown. It is not modern at all. The hallways smell of marijuana. There are men that sit out on th... read more
Business response:
Dear Guest, it wasn't very reassuring to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests. We can assure you that what you and your family experienced is not acceptable by our standards. We will be taking the proper action as we are committed to providing every with guest a wonderful experience. Thank you again for your candid feedback, as this helps us improve the experience for future guests. We truly appreciate your feedback. Sincerely, Hotel Mana... read more
No good
Business response:
Dear September, please accept our apologies for not meeting your expectations. We appreciate your business and value you as a guest. We are sorry for your experience and hope to have an opportunity in the future to provide you with the hospitality for which we are known. Sincerely, Hotel Management
Sucky breakfast Full breakfast?????? That was a joke
Business response:
Vicki, thank you for the candid review. We regret the disappointment you had with our breakfast and that it did not meet your expectations. We have shared your feedback with our breakfast staff as we continually strive to improve our guest experience. Thank you for your feedback, and we hope you will stay with us again. Sincerely, Hotel Management
bad bug in the room
Business response:
Anthony, please accept our apologies for not meeting your expectations during your visit. We want to reassure you we do everything possible to discourage the entrance of outside insects mentioned. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee any future issues. We regret the frustrations you experienced, and we are very grateful for your patience. We hope you will consider staying with us again so we can provide you with the seamless stay you deserve... read more
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East
How is Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East rated?
Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East has a 3.4 star rating with 1,225 reviews.
When is Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East open?
Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East is open now. It will close tomorrow at 12:00 a.m.