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Extended Stay America Select Suites - Atlanta - Buckhead
- Hotels
- Atlanta, GA
About this business
Location details
3967 Peachtree Rd., Atlanta, GA, 30319, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I only make a mistake once. My day started with taking a shower and having one towel an no wash clothes. I then needed to perform maintenance on the shower head to keep it above my 6' 2" body by wrapping a band aid around the heads pole to keep it in place. The water pressure was that of what I had during the War in Bosnia. A small trickle that wouldn't knock the shave cream of the razor even. Then around 12:20 am after midnight, the smoke detector goes off three different times. I removed the smoke detector and brought it t... read more
Business response:
Thank you for the feedback about your stay at our hotel. I sincerely apologize that your stay was not to our company’s high standards. I discussed your comments with our staff, and we will be coaching our housekeeping staff to ensure that all shower heads are in proper working condition. Additionally, I will have our maintenance engineer inspect our rooms to ensure everything is functioning properly. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have an... read more
Disappointing This hotel was disappointing because the room was laid out well but had old kitchen cabinets and noisy frig with cheap furniture and bathroom fixtures. It smelled like old cigarettes and Lysol...ugh! Bed had very small mattress pad that did not cover the mattress! Cheap bedspread and pillows and the thinnest towels I have ever seen. Very disappointing for a Marriott hotel. Front desk very pleasant and offered discount because room reserved was not available. Made bad choice because extended stay places are more... read more
Business response:
Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay was less than perfect. To uphold our companyâs high standards we will be inspecting arrival rooms to make sure they are cleaned properly. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
11pm late uneventful check in... but then realized kitchen had not a glass, a untensil, nor trash cans. called next morning to request hour later departure.... no problem they said... shortly after (while getting dressed) front desk called 3 times, 10 mins apart wanting me out, reminding me check out was 11am. By the 3rd call, only then did I question the lack of service and express my irritation in G rated language. I was told to calm down or she would call the police and have me removed from the property. My only response ... read more
Dump Under remodeling which was not disclosed. A complete dump.
If there is no where else to stay... Price was reasonable, staff was polite but room was dirty, bed uncomfortable and lots of bugs in the room.
Terrible Terrible -- grimy, loud, too much light...Seriously? you want me to add more than this. I put a lot of thought and effort in prior review and it gets rejected so I kept it short and sweet and you want more? This is ridiculous!
Regular En comparación con otros hoteles Extended Stay que me he alojado ejemplo en Orlando y este hotel en Atlanta esta en regulares condiciones , tenía un mal olor y a húmedo en los pasillos del hotel , en la habitación estábamos hospedados 5 personas y me dejaron enceres y vajilla de cocina solo para 2 personas , el lavaplatos automático no servía
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Buckhead
How is Extended Stay America Select Suites - Atlanta - Buckhead rated?
Extended Stay America Select Suites - Atlanta - Buckhead has a 3.3 star rating with 1,855 reviews.
When is Extended Stay America Select Suites - Atlanta - Buckhead open?
Extended Stay America Select Suites - Atlanta - Buckhead is open now. It will close tomorrow at 12:00 a.m.