Extended Stay America Select Suites - Atlanta - Cumberland Mall

Business response:

Dear jose, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. We’re glad you enjoyed your stay; your feedback is well received. We apologize if there were any inconvenience. It was a pleasure hosting you, and we look forward to seeing you again on your next visit. Sincerely,Hotel Management 

Business response:

Dear Alan Keith, thank you for being our guest. We are glad that, overall, you were pleased with your stay. However, we are sorry we missed meeting some of your expectations. Your feedback is important as it tells us the areas we need to improve. Being an extended stay hotel, our guests often bring their personal items, so things like toiletries and hairdryers are available upon request and always complimentary. We will be sure our front desk communicates this more clearly going forward. Thank you again for your candid feedb... read more