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Extended Stay America Select Suites - Atlanta - Cumberland Mall
- Hotels
- Smyrna, GA
About this business
Property Location Located in Smyrna (Cobb Galleria), Extended Stay America - Atlanta - Cumberland Mall is minutes from Cumberland Mall and Cobb Galleria Centre. This hotel is within close proximity of SunTrust Park and Cobb Energy Performing Arts Centre.Rooms Make yourself at home in one of the 125 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you co... read more
Location details
3103 Sports Ave. SE, Smyrna, GA, 30080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was just great, i always love stay at the Cumberland extended stay. Staff great
It was just great, staff was very helpful and polite i love and enjoy staying there
Business response:
Thank you for sharing your experience and recognizing our staff for providing you with excellent service time and time again. Our mission is to provide relaxing, clean, and quiet accommodations, while serving all of our guests needs with a "can do" attitude. Thank you for making Extended Stay America your home away from home. We hope to welcome you back again soon. Sincerely, Hotel Management
The only good thing is the area They took a ridiculous amount of $100 for a deposit because I paid for the room through a third party (Hotels.com). Usually when a deposit is required, it does NOT get processed as a payment. I had to call the hotel about the $100 ONLY being a deposit NOT a payment. Nevertheless, I am waiting for a refund days later. My room smelled like heavy roach spray.
Business response:
Lachelle, thank you for your feedback. Please accept our apologies that your room did not meet your expectations. We have asked our staff to look into your concerns. Please know our front desk is staffed around the clock to help make the most of your stay. We regret any delay you are experiencing in receiving the authorization hold. We would like to share that the hold is not a charge, and if there are no incidentals, the remaining hold will be refunded back to your account, and depending on the bank this can take 7-9 busine... read more
It was just okay - meh. Place needs updating. Mildew grungy feel. Hit n miss on which lights worked needed light bulbs or also even needed brighter light bulbs it was pretty dark with lights on. Stove top definitely needs to be revamped only one burner did work. Drawers were broken in kitchen so couldn’t use them. Surprisingly no elevators. WiFi was pretty weak. Had to go buy own wash clothes n towels theirs were old in dingy not white. Staff was polite. Could be better but wasn’t worse.
Business response:
Thank you for the candid review. We are glad you had a pleasant stay overall. However, we are sorry for the difficulty you had with connecting to the internet, and be assured we will share your comments with our internet service provider to make sure the problem is resolved. We also apologize for the maintenance issues you encountered. We will share your comments with our engineering team and make sure the problem is fixed. Thank you for sharing your experience. We hope you will return to see how we have improved due to your... read more
My Extended Stay America Visit The room was very nice and clean, and the area was beautiful.
Business response:
Thank you for your review and for your wonderful comments about our hotel. We are very glad you found your room to be so comfortable. Fresh accommodations are the very foundation for a great stay and we are glad that we could provide this for you. Thank you for staying at Extended Stay America. We hope you will be back to see us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Cumberland Mall
How is Extended Stay America Select Suites - Atlanta - Cumberland Mall rated?
Extended Stay America Select Suites - Atlanta - Cumberland Mall has a 4.1 star rating with 1,248 reviews.
When is Extended Stay America Select Suites - Atlanta - Cumberland Mall open?
Extended Stay America Select Suites - Atlanta - Cumberland Mall is open now. It will close tomorrow at 12:00 a.m.