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Extended Stay America Select Suites - Atlanta - Cumberland Mall
- Hotels
- Smyrna, GA
About this business
Property Location Located in Smyrna (Cobb Galleria), Extended Stay America - Atlanta - Cumberland Mall is minutes from Cumberland Mall and Cobb Galleria Centre. This hotel is within close proximity of SunTrust Park and Cobb Energy Performing Arts Centre.Rooms Make yourself at home in one of the 125 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you co... read more
Location details
3103 Sports Ave. SE, Smyrna, GA, 30080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was smaller than expected. The appliances were outdated and rusty as well as the flatware, cookware, and dishes.
Nice, quiet hotel. My bed was too small and the shower water pressure is weak. It must be an Extended Stay Suites thing.
Business response:
Thank you for taking the time to share your experience. I'm glad that you had a pleasant stay with us, and we will into the shower water pressure you mentioned. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Nice and comfortable overnight stay I was just passing through, and stayed here overnight. I'm VERY picky when it comes to hotels. I'm was skeptical, as usual, but was rather pleased with check in and how clean the room was. Had a good overnight rest and felt pretty safe, although, it was kind of noisy being close the highway. Overall, I enjoyed my stay.
Business response:
Thank you so much for sharing your experience with us. It's great to hear that you were just passing through and decided to stay with us. I was also pleased to hear that you found your room clean and that you had a good overnight rest and felt safe. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Great location I am from the area mouth but have moved away and was in town visiting for my anniversary. My expectations were not met because the room needs some updates and the beds were tiny. I was expecting 2 queen beds or even a decent sized full, but the beds were more like a twin size.
Business response:
Thank you for your recent review of your stay. I sincerely apologize that the room did not meet your expectations, especially the size of the bedding. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
Nice and quiet Great room and price ................................
Better than Expected Clean and comfy. Better than I expected for the price. A few stain on the shower curtain and burn mark on the toilet seat. Full fridge, stovetop, and microwave. Wifi was just alright.
SNAFU during check in and not available for a receipt at checkout, bugs in the rooms, noisy HVAC units, smelled like bad cigars and smoked in for the last 100 years, all as a "non-smoking hotel. Bathroom and kitchen had traces of cigarette burns on the vanities and counters, as well as burn marks on the floors. The main living area, you could not turn the light off, as the lamp was plugged into the wall and there was no wall switch for it, or switch on the lamp
Business response:
Thank you for your recent review of your stay. I sincerely apologize when you checked in there were some challenges at check in. Also, I want to apologize that the room you were given had a odor. In response to your feedback, I am coaching our team on making sure all rooms are clean, smoking policy is enforced, and maintenance issues are corrected. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
Technically speaking this hotel was overbooked so never and my other guest still were transferred to the Vinnings location. I rated neutral on this survey because this isn't for that hotel. The vinnings location was the most wonderfully accommodating hotels I have been in and I feel possible I would definitely stay there again for my next Atlanta trip
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Cumberland Mall
How is Extended Stay America Select Suites - Atlanta - Cumberland Mall rated?
Extended Stay America Select Suites - Atlanta - Cumberland Mall has a 4.1 star rating with 1,248 reviews.
When is Extended Stay America Select Suites - Atlanta - Cumberland Mall open?
Extended Stay America Select Suites - Atlanta - Cumberland Mall is open now. It will close tomorrow at 12:00 a.m.