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Extended Stay America Select Suites - Atlanta - Cumberland Mall
- Hotels
- Smyrna, GA
About this business
Property Location Located in Smyrna (Cobb Galleria), Extended Stay America - Atlanta - Cumberland Mall is minutes from Cumberland Mall and Cobb Galleria Centre. This hotel is within close proximity of SunTrust Park and Cobb Energy Performing Arts Centre.Rooms Make yourself at home in one of the 125 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you co... read more
Location details
3103 Sports Ave. SE, Smyrna, GA, 30080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good room The room was nicer than I expected it to be. Nice and quiet, near by restaurants and gas stations. The only downside was that the heat didn't work properly in the kitchen/living room area. It was extremely cold, but the heater in the bedroom was fine.
Business response:
Thank you for sharing your experience. It is great to see you valued our hotel's convenient location and your room accommodations, but please accept our apologies for the issue with the living room heater, which has been addressed by our maintenance engineer. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Nice hotel and very convenient For the first time staying at an extended stay it was very impressive and very comfortable for me. I do plan on staying there in the future.
Nice hotel for one night stay. Needed a place close to an event we were attending, and the price and location met our needs. We arrived late and the staff member at the desk welcomed us and got us to our room quickly.
Business response:
Thank you so much for sharing your experience with us. It's great to hear that our price and location met your needs. We were also happy to hear that when you arrived our staff was here to welcome you and get you to your room quickly. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
My Home Away My work puts me in the area very frequently.and I have used this facility for over two years. For me it is convenient and comfortable. There was a complete renovation last year which makes it even better. The quality has been consistent through the years, but the real reason I stay there is the staff. They are simply the BEST!
Business response:
Thank you for taking the time to share your experience. I am more than pleased to read you had an excellent stay at our hotel. It is also great to see you valued our latest renovation and the quality you received. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Nice stay. The only - was the bathroom fan was very loud.
Business response:
Thank you for taking the time to share your experience. It is great to see you had a pleasant stay. We have informed our maintenance engineer to address the issue with the bathroom fan. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Pretty good for the price Overall it was OK, but there were some spots on the counter and floor that made me wonder how well it had been cleaned.
Business response:
Thank you for sharing your experience. I am pleased to read you had a pleasant stay at our hotel and that our affordable rates were much to your liking; however, we have addressed our staff on floor cleanliness issue you encountered. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Staff was very pleasant I had a great experience with extended stay during my business trip. The staff was very nice and accommodating. The hotel is near grocery store and food places right across the street. I will definitely stay again.
Business response:
Thank you for taking the time to share your experience. I am pleased to read our staff was able to accommodate you so well and that you enjoyed staying at our hotel while on your business trip. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Once again, you get what you pay for Appears to be an older hotel. Have to go to desk for any kitchen supplies, plastic cups all that is in room. I understand not having to clean dishes for short stays, but would have liked a glass glass. Room had some spots on bathroom door that wiped off, they weren't permanent. This shows lack of attention to detail. We left before breakfast was set up. Was offered a power bar.
Business response:
Your review for our hotel was recently brought to my attention. Please know that we are sincerely sorry you did not have dishes in your room and that your bathroom door was not clean. In response to your feedback, I am addressing the cleanliness standards with our staff. We should of explained at check in that we allow you to customize your kitchen and we will deliver what is requested. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better experienc... read more
Friendly staff but never again. I will say, Tommy was awesome. Very helpful. This was my 1st Extended Stay. I usually perceive these motels as dirty, cheap, and dangerous. My bf suggested we stay, since this trip was a last minute decision. The outside of the motel was ok. The inside of the rooms weren't the best. The covers had cigeratte holes in them, a faint mildew smell, a few of the towels weren't clean (yellow marks and there wasba dried up bug in my towel). No coffee maker... No Blow dryer I didn't have any safety iss... read more
Business response:
Your review for our hotel was recently brought to my attention. The condition of the covers on your bed and the faint smell of mildew you described are unacceptable, and I sincerely apologize for your experience. To prevent this from happening again, my team is working to make sure all rooms are satisfactory for all guest checking in. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any of our other brand locations across the... read more
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Cumberland Mall
How is Extended Stay America Select Suites - Atlanta - Cumberland Mall rated?
Extended Stay America Select Suites - Atlanta - Cumberland Mall has a 4.2 star rating with 1,281 reviews.
When is Extended Stay America Select Suites - Atlanta - Cumberland Mall open?
Extended Stay America Select Suites - Atlanta - Cumberland Mall is open now. It will close tomorrow at 12:00 a.m.