This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Atlanta - Cumberland Mall
- Hotels
- Smyrna, GA
About this business
Property Location Located in Smyrna (Cobb Galleria), Extended Stay America - Atlanta - Cumberland Mall is minutes from Cumberland Mall and Cobb Galleria Centre. This hotel is within close proximity of SunTrust Park and Cobb Energy Performing Arts Centre.Rooms Make yourself at home in one of the 125 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you co... read more
Location details
3103 Sports Ave. SE, Smyrna, GA, 30080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice and quiet Great room and price ................................
Better than Expected Clean and comfy. Better than I expected for the price. A few stain on the shower curtain and burn mark on the toilet seat. Full fridge, stovetop, and microwave. Wifi was just alright.
SNAFU during check in and not available for a receipt at checkout, bugs in the rooms, noisy HVAC units, smelled like bad cigars and smoked in for the last 100 years, all as a "non-smoking hotel. Bathroom and kitchen had traces of cigarette burns on the vanities and counters, as well as burn marks on the floors. The main living area, you could not turn the light off, as the lamp was plugged into the wall and there was no wall switch for it, or switch on the lamp
Business response:
Thank you for your recent review of your stay. I sincerely apologize when you checked in there were some challenges at check in. Also, I want to apologize that the room you were given had a odor. In response to your feedback, I am coaching our team on making sure all rooms are clean, smoking policy is enforced, and maintenance issues are corrected. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
Technically speaking this hotel was overbooked so never and my other guest still were transferred to the Vinnings location. I rated neutral on this survey because this isn't for that hotel. The vinnings location was the most wonderfully accommodating hotels I have been in and I feel possible I would definitely stay there again for my next Atlanta trip
Not the best hotel This motel should definitely be nicer given the price per night. There are cobwebs and dirt all over the stairs, the soap provided in the bathroom is like wax and doesn't really work as soap, and the to go breakfast is just okay (eg. packaged muffins).
Business response:
Thank you for your recent review of your stay. I sincerely apologize that the stairwells were not clean. In response to your feedback, we will strive to keep the stairwells on the property in great condition. I really appreciate you bringing this to our attention. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
Lovd it until I got bac once aft 11pm an my key didn't work which was often an required goin to the lobby to get new key. Aft 11, u hav to Cal for someone an wait. Wen she finally came, she askd for the room number an purposely got it wrong to make me more upset an delay evn longer. The next nite the new key didn't work I had to go to the lobby an get a new key again an the desk guy informd me that I had a balance repeatedly an my room was prepaid in advance. I had no balance. I had to go to another extended stay an got outt... read more
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Cumberland Mall
How is Extended Stay America Select Suites - Atlanta - Cumberland Mall rated?
Extended Stay America Select Suites - Atlanta - Cumberland Mall has a 4.2 star rating with 1,281 reviews.
When is Extended Stay America Select Suites - Atlanta - Cumberland Mall open?
Extended Stay America Select Suites - Atlanta - Cumberland Mall is open now. It will close tomorrow at 12:00 a.m.