Extended Stay America Select Suites - Atlanta - Lithia Springs

Anonymous 

on Expedia

a year ago

Worst Experience. Do not stay here!! DO NOT STAY in this hotel. I rented for the weekend to visit six flags. The area was extremely sketchy not to mention visible cars broken into. The customer service was beyond awful. They tell you if you’re checking in later to call ahead which I did 3 times and nobody was ever available to answer. Each time I waited over 15 mins to get a live person. Then when I did they assured me that front desk will be there once I arrive and to just dial ‘0’ in the phone lobby. Once I arrived there w... read more

Eric E 

on Expedia

a year ago

This was the worst hotel that i have ever stayed in. 1. Not clean. 2. The room smelled like mildew when you entered it. 3. People live here and part of the reason why its so unclean. 4. Someone let their dog poop on the floor 3 doors down from ours. Don't stay here go stay somewhere nice 

Dazia 

on Expedia

a year ago

It had roaches 

Latasha 

on Expedia

a year ago

Front desk manager sucks Rude manager at the front desk was not present then acted like my boyfriend and i were interrupting her day. Looks like she needs to stay away from the red bulls as she was fidgeting around uneasy as we wer trying to confirm our booking. 

Amber 

on Expedia

2 years ago

There was nothing that I liked about this hotel. I was given 2 dirty rooms. I checked in before midnight and I needed rest so it was very inconvenient to keep going back and forth to the front desk to change rooms. 

Mike 

on Expedia

2 years ago

The front desk employee “Mimi” was unhelpful and didn’t know what she was doing. She double charged me for the room and refused to refund me my money. The General Manager was extremely accommodating and helpful and immediately refunded my money. 

Bayna-Danai 

on Expedia

2 years ago

The overall property is really nice and clean! I enjoyed staying. However, the overnight employee doesn’t seem very informed of some requirements for checking in and securing the deposit. She couldn’t explain why I had to pay additional fee, other than stating “I don’t know where my manager put the paper explaining it.” So I was hesitant to pay the 100$ just because scam is so bad. Also, all the cable was out for the entire hotel, so no TV at all. I spent 30 minutes trying to fix it. I just wish I was informed while checking... read more

Nettiea 

on Expedia

2 years ago

The GM walked in my room at 7am … then a called and completely woke me up fussing abt how I the customer shouldn’t have been in the room that was assigned to me, she was very rude and never apologized. She kept going in abt how the room was reserved for a customer , as if I didn’t matter or wasn’t a customer also . To Felicia the GM. Customer service goes a very long way. When you are having an issue with the staff assigning people to rooms it shouldn’t be discussed with the client however with the staff . It was not my issu... read more