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Extended Stay America Select Suites - Atlanta - Lithia Springs
- Other
- Lithia Springs, GA
About this business
Location details
1356 Trae Lane, Lithia Springs, GA, 30122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My spouse and I stayed here for our anniversary to go to Atlanta and the area. The staff was very friendly and accommodating! They were very helpful and happy to help us with any of our requests. This hotel did not have what we were used to in a hotel (continental breakfast, ice machine, pool, etc...) but for the price and the included kitchenette, it was so worth it!!! You really pay for this extra things at other hotels, and we felt like this was a very affordable option for lots of people. It was a cozy room, and we got t... read more
Business response:
Happy Anniversary! It's great to hear our team was friendly and accommodating during your stay. We pride ourselves in making sure each and every one of our guests has a pleasant and lasting impression. Thank you for your business and we look forward to welcoming you back! Warm regards, Jill Taylor Director of Marketing and Culture TGC Hospitality Management
Business response:
Ciro, Thank you for the outstanding rating! Our focus is simple: a welcoming environment, a friendly smile, and a straightforward stay. Thank you for choosing us and we look forward to welcoming you back! Warm regards, Jill Taylor Director of Marketing and Culture TGC Hospitality Management
Great stay Would recommend...just shower water wasnt hot enough..might be trivial but i love a hot shower
Business response:
Kareem, Thank you for the outstanding rating and feedback. Our team works tirelessly to ensure each guest has a clean, safe, and comfortable place to rest. We're glad you enjoyed your stay. Thank you so much for your business. Warm regards, Jill Taylor Director of Marketing and Culture TGC Hospitality Management
Business response:
Thank you for the outstanding rating! Our entire team works tirelessly to ensure our guests have a great stay. We strive to deliver a quality level of service and professionalism from booking to check-out. Thank you for choosing us and we look forward to welcoming you back the next time you're in the area. Warm regards, Jill Taylor Director of Marketing and Culture TGC Hospitality Management
Business response:
Richard, Thank you for the outstanding rating! Our focus is simple: a welcoming environment, a friendly smile, and a straightforward stay. Thank you for choosing us. Warm regards, Jill Taylor Director of Marketing and Culture TGC Hospitality Management
Open soap,fridge and stove was dirty Elevator was out of service will never stay or book them again.
Business response:
Dear Guest, We're sorry to hear that your stay left such a disappointing impression. It's concerning to learn that the condition of certain appliances in the room did not meet expectations, and that the elevator's unavailability added to your frustration during the visit. A comfortable, well-prepared environment is very important to the guest experience, and we regret that this was not reflected during your stay with us. Your feedback has been shared with the appropriate teams to help us address these concerns and make neces... read more
The room smelled like dog there was no effort to freshen up the smell so i bought my own air freshener.
Business response:
Dear Guest, We sincerely apologize for the issue you experienced in your room, as this is not the standard we strive to provide. We understand how important a fresh and comfortable environment is, and we regret that this concern was not addressed during your stay. Your comments have been shared with our housekeeping team. We appreciate you bringing this to our attention, as it helps us improve. We hope to have the opportunity to provide you with a more pleasant experience and look forward to welcoming you back. Sincerely, Ho... read more
The worst staff ever. Cassidy acts very mean and miserable. she treats women guest terrible. Constantly is seen calling the police and escalating non confrontational situations with pleasure of having paying guest removed, with children pets etc knowing they wont get a refund for a week. Extended stay you need to remove this very aggressive confrontational mngr and her asst Sean. They are terrible!!!!! Sean made our bed w a plastic mattress cover and one thin sheet over it. He has no place in the space hes in. Thats why hes ... read more
Business response:
Dear Guest, We are truly sorry to hear about your experience and the distress it caused you. This is not the level of professionalism or care we expect from our management team, and we take such feedback very seriously. Your comments regarding staff interactions and guest handling will be shared to senior leadership for immediate review and appropriate action. We are committed to providing a safe, respectful, and welcoming environment for all guests and regret that we fell short during your stay. We appreciate your feedback,... read more
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Lithia Springs
How is Extended Stay America Select Suites - Atlanta - Lithia Springs rated?
Extended Stay America Select Suites - Atlanta - Lithia Springs has a 3.3 star rating with 941 reviews.
When is Extended Stay America Select Suites - Atlanta - Lithia Springs open?
Extended Stay America Select Suites - Atlanta - Lithia Springs is open now. It will close tomorrow at 12:00 a.m.