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Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
- Hotels
- Atlanta, GA
About this business
Location details
6330 Peachtree Dunwoody Rd., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not Happy Not very clean. Very noisy. People in and out all night long. Kids bouncing upstairs until 2 am. Would not stay here again.
Business response:
Thank you for your recent review of your stay. I sincerely apologize that your room was not clean and that there were several noise disturbances during your stay. I will be meeting with my staff to review cleanliness standards to ensure that your experience is not repeated. I will also be reviewing our noise policy with them so that they are better able to prevent such noise issues in the future. As well, I am sorry that our housekeeping policy was not explained to you at check-in. I will review check-in procedure with my fr... read more
Disgusting and terribly managed. I was made to wait 30 minutes at 10:30 pm after a long drive to check in while the only staff was on the phone and fighting with some support person. It was akward and ridiculous to listen to along with the fact I was forced to wait while she verbily fought a coworker. I finally was able to get checked in only to find my the door to my room open when I found my way to my room(333). The room was a complete disaster. It had nasty crap on the walls and the ceiling. The stove top was missing and ... read more
OK? Needs to be cleaned better. The bathrooms were a little bit dirty. Also a few updates would have been nice, but OK for the price and a quick trip.
bad hotel in a good neighborhood The exterior of this hotel is the nicest part. Staff was never at the front desk. Took 45 mins to check in. Room was worn down. Was afraid to walk barefoot on the carpet. Next time I'll spend the extra to stay somewhere else! Not worth the "bargin".
Business response:
Hi Christy, I appreciate you bringing your experience to our attention. I am sorry to hear that you were unsatisfied with your stay. There is no excuse for the delay you experienced upon arrival nor the condition of the room. To uphold our company's high standards, we will using your comments as a coaching opportunity for our team. The staff and I appreciate your feedback, as it will only help us to improve. I do hope that you will return to our hotel, or another one of our locations in the future. Thank you.
Smelly in 1 room We were given a room that had a very sickening smell. We complained to the front desk, who sent someone to check on our complaint. The person who checked agreed that the smell was over powering, and probably coming from the carpeting that was recently cleaned. They offered to give us another room, which we accepted. The second room was spotless, and smelled nice. Why they would even consider renting a room like the first one we were given is beyond us.
Business response:
Thank you for taking the time to write a review of your experience at our hotel. I apologize that the room you were initially given had an unpleasant odor. I will be meeting with our housekeeping staff to ensure this does not happen again. Thank you for bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.
Could have been cleaner One of the staff was a lil rude, stove fan, and microwave wasn't clean, bathroom had only tissue. There was none of those other toiletrees that they said they provide.
Business response:
Thank you for taking the time to write a review of our hotel. I'm glad that you enjoyed our location during your visit. Still, I apologize that our grab-and-go breakfast and the cleanliness of your room did not meet your expectations. As well, I am sorry to hear that a member of our staff did not attend to your needs in a professional manner. I will be reviewing your comments with our staff to ensure your experience is not repeated. Please know that toiletries are available upon request at the front desk, should you need the... read more
I booked this hotel through hotels.com. When I arrived I thought it was the one I had stayed in before but it was a different one. I got to the other one and they gave me two non-smoking rooms in which I paid for smoking. They said they didn't have anymore smoking rooms. How do I pay for something you don't have.
family getaway I had problems checking in and with the tub drainage.
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
How is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody rated?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody has a 3.1 star rating with 2,135 reviews.
When is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody open?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody is open now. It will close tomorrow at 12:00 a.m.