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Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
- Hotels
- Atlanta, GA
About this business
Location details
6330 Peachtree Dunwoody Rd., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Paid for a Room and they didn't have a room for me Arrived in Atlanta at 1230 am and I went to hotel and they said they has no rooms even though I had paid for it already . I was roomless in the middle of the night . The night laundry attendant was sweet and tried to help me find another place,
Business response:
The feedback provided in your review is much appreciated. I am very sorry that we were overbooked and failed to accommodate you with expected lodging accommodations. In response to your feedback, I am coaching the staff to forecast for the future so that we prevent these occurrences to our best extent going forward. The staff and I appreciate your comments, as it will only help us to improve. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experienc... read more
Extended Stay We stayed 14 days, the hotel really needs a deep cleaning. Then cleanliness needs to be maintained. The hotel served it's purpose. The front desk staff rotation is often, so do not get used to one person. Most of the staff were friendly and professional. Breakfast is variety of pre-packaged muffins, granola bars and instant oatmeal packages with thermos coffee or packaged hot chocolate. Probably better to make your own or go out. We stayed on 3rd floor. It was was quiet w/exception of one night. Yolanda was pol... read more
Business response:
The feedback provided in your review is much appreciated. We appreciate the kind comments about our hospitable staff; however, we apologize that we did not meet your expectations in regards to cleanliness. I discussed your comments with the team, and we are making sure we take this as a very serious matter and prioritize in improving on cleanliness. The staff and I appreciate your comments, as it will only help us to improve. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and... read more
NASTY AND BAD SERVICE The room had a horrible smell. The sheets were dirty with hair and bug shells on the sheets. The laundry clerk gave me new sheets but wouldn't change my room. I wasn't checked in for 30 mins and had to book another room. If you're fine with sleeping with bed bugs then book away. They will never get my money again.
Business response:
Your review for our hotel was recently brought to my attention. Please accept our most sincere apologies for dropping the ball in regards to overall room cleanliness, specifically the bed. I am coaching my housekeeping staff on the importance of proper room cleanliness to ensure that our beds not having fresh linens on them does not happen again in the future. I am grateful for the feedback you provided so we are able to continually improve our hotel. It would be our pleasure to have you stay with us again in the future to s... read more
dirty pullout Pullout bed had all types of trash in it. Not enough towels in room. Room was remolded and nice but probably would not return.
Business response:
Thank you for the feedback about your stay at our hotel. I sincerely apologize that we dropped the ball in regards to ensuring room cleanliness. To make sure this doesn't happen again, I am going to coach our housekeeping staff on the proper process of room cleaning and make sure that management follows-up with room inspections. The staff and I appreciate your comments, as it will only help us to improve. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future... read more
Extremely disappointed! Staff was pleasant. Checked in and got to my room to open the door to what felt like a Fabreeze commercial. The room had the stench of a greasy fish fry! It was horrible!! I quickly ran out to get air freshener but decided there was no way I could sleep in that room with that horrible odor. Luckily there was another room available and I moved to only find that there was a 10 inch diameter hole in the ceiling and come to find out that the smoke alarm was supposed to have been there. So, my first room s... read more
Business response:
Thank you for the feedback about your stay at our hotel. We appreciate the kind comments about our courteous staff that we have on site; however, we apologize that our fire panel installation made you feel unsafe. In response to your feedback, I am ensuring the vendor is working diligently to complete this installation so that we may have the holes repaired ASAP. Your feedback is very important to us, so thank you for sharing. We would love to have another chance to provide you with a better experience the next time you're i... read more
You get what you pay for. This property needs some TLC. The rooms are spacious and surface clean. The price was right for what you got.The hair dryer had exposed wires. The lip of the tub was very dirty. The group I was with had issues with their rooms also. I made the front desk aware. She couldn't have cared less. I hope no one uses the hair dryer with wet hands.
No amenities We had planned to stay at this hotel for nearly two weeks, so kitchen, refrigerator and microwave were important. When we got there, we found there were NO amenities, not even bathroom glasses, and certainly no plates, glasses or silverware in the kitchen. The microwave was quite small. The door could be pushed open from the outside when "locked" and the staff could not have cared less. We left after two nights. There were also bugs in the bathroom sink and hair in the bathtub.
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
How is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody rated?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody has a 3.1 star rating with 2,176 reviews.
When is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody open?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody is open now. It will close tomorrow at 12:00 a.m.