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Extended Stay America Select Suites- Austin - Metro
- Hotels
- Austin, TX
About this business
Location details
6300 East US Hwy 290, Austin, TX, 78723, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Loved it I would definitely go back Everything was perfect It was perfect the staff were very polite the rooms were awesome the cleanest everything was awesome about this motel I recommend it to anybody
Good value for the money Location
Business response:
Dear alejandro, Thank you for the excellent review. We are glad that your stay was enjoyable and that we were able to exceed all of your expectations for a great price. We appreciate you taking the time to recommend the convenience of our location to fellow travelers. It was a pleasure hosting you here at Extended Stay America. We hope to have the opportunity to welcome you back soon. Sincerely, Hotel Management
Pleasant
Good
Looks like yours grandmother house, old but efficient. Your website offers breakfast, and hotel stop serving them 6 months ago, no restaurant, old furniture, outdated kitchen equipment, some of the lights didn't work, don't believe they have WiFi to share with guest, I was able to move out of the wall the bathroom faucet they were loose, no shampoo or wash soap. Elevator didn't work until the next day. Hotel looks outdated. The bigger of the room, location, how quiet it was, price, had a fridge and stove. No mayor activity a... read more
Business response:
Dear Julian, Thank you for sharing your experience. We're glad you enjoyed the quiet location, room size, and in-room amenities. We understand your concerns regarding certain aspects of your stay and appreciate your feedback on the areas for improvement. Your comments will help us enhance our services to provide a better experience for future guests. Sincerely, Hotel Management
Exceptional Very cozy and quite
Pleasant No tenían nada la alberca sucia ,no tenían café y mal trato de la señorita que atendió
Business response:
Dear Maribel, Thank you for choosing us and for sharing your comments. Although you had a pleasant time, we regret the disappointment caused. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. Bringing these concerns to our attention is something we are grateful for, as we are continually growing and improving from our guest feedback. We hope to have anothe... read more
Good
Nice place to stay Roaches. One bit me. Also the tubs plug was broken so I couldn’t take a bath Comfort of bed and shower.
Business response:
Dear Brandi, Thank you for sharing your feedback. It is nice to know you had a pleasant time and appreciated the comforts of the bed. We always prioritize providing amazing service. However, it is sad to read about your disappointment with the problems that you encountered in the bathroom. Your remarks are shared with the respective team, and we will ensure they are addressed to the guest's satisfaction. Our front desk team is always there to help you. Please give us another opportunity to show you our service again. Sincere... read more
Frequently asked questions about Extended Stay America Select Suites- Austin - Metro
How is Extended Stay America Select Suites- Austin - Metro rated?
Extended Stay America Select Suites- Austin - Metro has a 3 star rating with 817 reviews.
When is Extended Stay America Select Suites- Austin - Metro open?
Extended Stay America Select Suites- Austin - Metro is open now. It will close tomorrow at 12:00 a.m.