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Extended Stay America Select Suites- Austin - Metro
- Hotels
- Austin, TX
About this business
Location details
6300 East US Hwy 290, Austin, TX, 78723, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good The property next door had a really annoying alarm Location
Business response:
DearWilliams, We're honored to be your home away from home and glad that you had a pleasant time at our location. We appreciate your positive comments about our thoughtful facilities and services from our associates. Our top priority is your comfort, and we're delighted you're satisfied with the stay. However, we are sorry for the noise problem that you mentioned, and we will discuss with our team how to work on handling such issues in a better way so that guests are not disturbed. We would love to have you on your upcoming ... read more
Every person there that helped me were the best in the business when it comes to customer service. I told them what I was here for and they knew it was something special so they went above and beyond what I had planned. I appreciate it.
Business response:
Dear Adam, Thank you for reviewing your stay at Extended Stay America. We're thrilled that our team exceeded your expectations and made your stay memorable. Providing exceptional customer service is our priority, and we're glad we could go above and beyond for you. Reviews like yours make all of our efforts worthwhile, and we will share your compliments with the team to let them know their efforts are appreciated. It was a pleasure hosting your visit, and we look forward to seeing you again. Sincerely, Hotel Management
Very Good
Wonderful
Comfortable, easy to check in I saw a roach in the bathroom Location
Climatisation non autorisée La climatisation n'est pas automatique donc il faut se réveiller a plusieurs reprises pour garder une constance de température dans la chambre. La taille de la chambre
Business response:
Dear Costel Serban, Thank you for taking the time to post your feedback regarding your time at Extended Stay America. We regularly receive praise for our spacious rooms, however, we have noted your feedback about the air conditioning in your room and appreciate the constructive comment as we always want to hear how we can enhance our guest experience. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future! Sincerely, Hotel Management
Awesome overall stay staff were amazing Nothing not to like.. The big spacious rooms,cleaniiniss , respectful awesome staff and full kitchens overall everything was to be liked about this location
Business response:
Dear Amanda, We're thrilled to hear that you enjoyed everything about your stay at Extended Stay America! Providing spacious, clean rooms and excellent service is our goal. Thank you for your positive feedback about our staff and facilities. We appreciate your recommendation and look forward to welcoming you back soon! Sincerely, Hotel Management
Wonderful
Exceptional
Frequently asked questions about Extended Stay America Select Suites- Austin - Metro
How is Extended Stay America Select Suites- Austin - Metro rated?
Extended Stay America Select Suites- Austin - Metro has a 3 star rating with 817 reviews.
When is Extended Stay America Select Suites- Austin - Metro open?
Extended Stay America Select Suites- Austin - Metro is open now. It will close tomorrow at 12:00 a.m.