This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites- Austin - Metro
- Hotels
- Austin, TX
About this business
Location details
6300 East US Hwy 290, Austin, TX, 78723, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wonderful
Exceptional
Exceptional
Exceptional
Pleasant
I will stay again when visiting Austin No problems I didn’t have breakfast there but the young lady at the front desk was very friendly and helpful and polite
Business response:
Danny, it's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
Bien para una noche. La ubicación que me dio el GPS fue del otro lado de la ciudad. Me hizo perderme, perder tiempo, gastar gasolina y sin querer me metí a la toll highway sin tener el token para pago. Por esa parte muy mal la ubicación. En el hotel me dijeron que es común esa falla y muchos clientes llegan perdidos. Deberían de buscar la forma de ubicar mejor el hotel en el sistema. La habitación no le sirve el microondas. El toallero se caía. La cocina toda pegajosa. Es una habitación amplia. Buen acceso.
Business response:
BEATRIZ, thank you for being our guest. We are glad to read you had an overall pleasant visit and liked your room. However, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Good
Overall, Not Bad I got what I paid for. The water pressure in the toilet was a little less forceful. As you can imagine this was problematic at times. One of the better extended stays in the area. The rest access to local food and shops.
Business response:
Jesse, thank you for being our guest at Extended Stay America. We are delighted to read you had an overall positive experience and that our location was perfect for your needs. Also, your feedback regarding the water pressure will be shared with our team so that corrective measures can be taken. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites- Austin - Metro
How is Extended Stay America Select Suites- Austin - Metro rated?
Extended Stay America Select Suites- Austin - Metro has a 4.3 star rating with 414 reviews.
When is Extended Stay America Select Suites- Austin - Metro open?
Extended Stay America Select Suites- Austin - Metro is open now. It will close tomorrow at 12:00 a.m.