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Extended Stay America Select Suites- Austin - Metro
- Hotels
- Austin, TX
About this business
Location details
6300 East US Hwy 290, Austin, TX, 78723, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Would highly recommend Not much for breakfast granola bars,coffee, Really nice front desk service awesome attitudes very understanding and were also really helpful I would definitely recommend this location.
Business response:
Dear Amanda, We love to receive feedback on how we are doing! Thank you for sharing your very kind comments about your experience at Extended Stay America. We are delighted to see how much you enjoyed your time with us and appreciate your kind compliments about our front desk team. We will be sure to share your review with them. Thank you for your recommendation, and we look forward to seeing you again soon. Sincerely, Hotel Management
Good
Very Good
Exceptional Great Customer Service and very clean
10 N/A Staff is great Melissa is awesome very helpful
Business response:
Dear Sonia, We're glad you had a positive experience with our staff, particularly with Melissa. We appreciate your kind words about her helpfulness. Providing excellent customer service is a priority for us, and we're delighted that Melissa was able to assist you during your stay. We'll pass along your compliments to Melissa and recognize her for her outstanding service. Please let us know if there's anything else we can assist you with or if you have any further feedback. Thank you for choosing Extended Stay America, and we... read more
muy caro para lo q es el desayuno incluido era inexistente tranquilo y bn ubicado
Business response:
Dear Georgina, Thank you for selecting our hotel and taking the time to write a review. While we are pleased that you loved the convenience of our location and the quietness of our accommodation, we apologize if our complimentary grab-and-go breakfast offerings did not meet your satisfaction. We follow our brand standards in selecting items offered at our breakfast, but we always welcome feedback on improving our guest experience. Your concern will be shared with the appropriate individuals so that they know our guests' desi... read more
When I come into town extended stay is where I'm going to be staying E everything everything works the staff was good I appreciate them It was fine and I will come back again.Also had a good atmosphere was quietness slept good
Business response:
Dear Polk, Thank you for selecting Extended Stay America for your recent visit to Austin and for such an excellent review. We are delighted to read that you had a wonderful experience, from our quiet accommodations to your interactions with our superb team. We are so happy our staff is the highlight of your stay, and we’ll be sure to share your compliments with the team to let them know their efforts are appreciated. Moreover, seeing our guests excited about returning is always a joy, and we look forward to hosting you again... read more
I am still here and I love to stay here. I will be here long as I have enough money lol. The food staff service understanding people at the front desk are lovely and friendly. That is a good thing. I will always come to this location because of their hospitality.
Very Good The so call free Wi-Fi to weak at least have some type of power to it.
Business response:
Dear Dixon, Thank you for reviewing your stay at Extended Stay America. It was a pleasure to host you, and we are glad you enjoyed your stay, except for the slow internet connectivity issues in your suite. Thank you for bringing this to our attention; we will address this appropriately. Please know for a future visit, our front desk is staffed around the clock, and we are always happy to assist in any way to ensure we make the most of your time with us. We hope you will consider returning in the future. Sincerely, Hotel Mana... read more
Frequently asked questions about Extended Stay America Select Suites- Austin - Metro
How is Extended Stay America Select Suites- Austin - Metro rated?
Extended Stay America Select Suites- Austin - Metro has a 4.3 star rating with 429 reviews.
When is Extended Stay America Select Suites- Austin - Metro open?
Extended Stay America Select Suites- Austin - Metro is open now. It will close tomorrow at 12:00 a.m.