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Extended Stay America Select Suites- Austin - Metro
- Hotels
- Austin, TX
About this business
Location details
6300 East US Hwy 290, Austin, TX, 78723, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Climatisation non autorisée La climatisation n'est pas automatique donc il faut se réveiller a plusieurs reprises pour garder une constance de température dans la chambre. La taille de la chambre
Business response:
Dear Costel Serban, Thank you for taking the time to post your feedback regarding your time at Extended Stay America. We regularly receive praise for our spacious rooms, however, we have noted your feedback about the air conditioning in your room and appreciate the constructive comment as we always want to hear how we can enhance our guest experience. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future! Sincerely, Hotel Management
Awesome overall stay staff were amazing Nothing not to like.. The big spacious rooms,cleaniiniss , respectful awesome staff and full kitchens overall everything was to be liked about this location
Business response:
Dear Amanda, We're thrilled to hear that you enjoyed everything about your stay at Extended Stay America! Providing spacious, clean rooms and excellent service is our goal. Thank you for your positive feedback about our staff and facilities. We appreciate your recommendation and look forward to welcoming you back soon! Sincerely, Hotel Management
Wonderful
Exceptional
Highly Recomended Nothing not to like .. The spacious clean room was nice I liked that my 2yr old had a lot of space to run and play the Manager was Above And Beyond Professional,Helpful ,and Respectful greatly appreciated the hospitality and would definitely recommend this Extended Stay Location.
Wonderful
Exceptional
Pleasant They don't have my room ready they give my room to so.ebody else When I got there they didn't have my room have to paid again
Business response:
Dear Ruben, We sincerely apologize for the inconvenience you experienced with your reservation. This is not the level of service we strive to provide, and we understand your frustration. We value your feedback and will use it to improve our processes to ensure such issues do not occur in the future. We appreciate your understanding and hope you had a comfortable stay once the issue was resolved. Your satisfaction is important to us, and we'll work to ensure a smoother experience for you in the future. Thank you for choosing ... read more
Exceptional The slow elevators. The women at the front desk are the nicest! They remind me of my neighbors who were just as cool! When i come there, They are always happy to see me , who wouldnt like that? For sure, i am coming back for the love!
Business response:
Dear Castilla, Thank you for choosing Extended Stay America for your recent stay in Austin. We're so glad that our front desk associates made a positive impression on you with their friendliness and hospitality! It's wonderful to know that they make you feel welcome and appreciated during your visits. However, we apologize for the inconvenience caused by the slow elevators. We'll address this concern with our maintenance team to ensure a smoother experience for our guests. We appreciate your feedback and look forward to welc... read more
Frequently asked questions about Extended Stay America Select Suites- Austin - Metro
How is Extended Stay America Select Suites- Austin - Metro rated?
Extended Stay America Select Suites- Austin - Metro has a 3 star rating with 829 reviews.
When is Extended Stay America Select Suites- Austin - Metro open?
Extended Stay America Select Suites- Austin - Metro is open now. It will close tomorrow at 12:00 a.m.