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Extended Stay America Select Suites - Austin - Round Rock
- Hotels
- Round Rock, TX
About this business
Welcome to Extended Stay America Select - Austin - Round Rock! We are the perfect location for business travelers, students, tourists and those relocating to the Austin, TX area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-35. From our location, you can easily visit local attractions such as the Austin Aquarium, Lyndon Baines Johnson Library and Museum, Sixth Street and Zilker Park. When you stay at an Extended Stay America hotel, you&rsquo... read more
Location details
1950 N IH-35, Round Rock, TX, 78681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Its okay
Business response:
Dear Leandro, It is wonderful to read your review of your recent stay at Extended Stay America. It brings us joy to know that we successfully met our goal of providing outstanding service to our guests during your visit. Your comments will be shared with our team, and we appreciate your recognition of their dedication to exceptional hospitality. Thank you for being our guest, and we look forward to your next stay! Sincerely,Hotel Management
Bueveria ir
The hotel has everything your would expect from a reputable brand. I was very satisfied.
Business response:
Dear Clinton, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
Their is no one at the front desk.Almost seems like they make their own hours. I called the number to try to get someone to go to the front desk to check me in. They charge for clean towels and sheets. They said they wouldn't go clean the room because we only stayed 2 nights and when we got in the elevator to go to our room there was dog poop and it didnt get pick up till maybe around 3 the next day. The wifi didn't work.
Business response:
Dear Kimberly, Thank you for staying with us and sharing your experience. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention. Your comments have helped us identify areas where we may need additional attention, and we will take any necessary action. We hope you will visit again and allow u... read more
No elevator, no cleaning services had to pay extra for clean towels
Business response:
Dear Frank, We appreciate you taking the time to share your thoughts. Our goal is to exceed our guests' expectations. Therefore, we want to extend our sincere apologies for not doing so in the areas you outlined. Your comments will be shared with our leadership and used as an opportunity to improve our guest experience. We look forward to another chance to regain your complete trust. We wish you all the best with your travels.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Austin - Round Rock
How is Extended Stay America Select Suites - Austin - Round Rock rated?
Extended Stay America Select Suites - Austin - Round Rock has a 4.2 star rating with 648 reviews.
When is Extended Stay America Select Suites - Austin - Round Rock open?
Extended Stay America Select Suites - Austin - Round Rock is open now. It will close tomorrow at 12:00 a.m.