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Extended Stay America Select Suites - Austin - Round Rock
- Hotels
- Round Rock, TX
About this business
Welcome to Extended Stay America Select - Austin - Round Rock! We are the perfect location for business travelers, students, tourists and those relocating to the Austin, TX area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-35. From our location, you can easily visit local attractions such as the Austin Aquarium, Lyndon Baines Johnson Library and Museum, Sixth Street and Zilker Park. When you stay at an Extended Stay America hotel, you&rsquo... read more
Location details
1950 N IH-35, Round Rock, TX, 78681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great but not so great! My overall stay was fantastic. There were, however, a few issues. 1) When checking in there were no attendants in the office. I waited 20 mins then called the phone line stated on the flyer in the office. I then waited an additional 16mins before someone came in to check me in. The individual to check me in had the "please don't bother me" attitude the minute she walked into the office. 2) Random noise throughout the night. The few times that I looked it appeared to be attendants cleaning rooms at all... read more
Business response:
Dear Lee A, Thank you for mentioning how much you enjoyed your overall stay, except for the concerns highlighted. We hope you will accept our apologies for not meeting your expectations. We value your feedback as we strive to improve our guest experience. Please be assured we will address the concerns with the team for improvement. We appreciate you choosing us for your visit to the area and hope to accommodate you again so we may provide you with the perfect stay you deserve.Sincerely,Hotel Management
great! great budget stay.
Overall my stay was very nice, I stayed over the weekend but the only thing that I have to say is that the front desk is not available when you need them in the phone down in the lobby to contact them was disconnected so I had to wait a long time to get my key replaced because it stopped working and I could not get in and out of the hotel besides that it was not bad at all
Business response:
Thank you for your honest feedback. This gives myself and my team insight on how to provide better service in the future.
no tv service, no remote, limited hours for front desk, no phone service in room!
Business response:
Thank you for your honest feedback. This gives myself and my team insight on how to provide better service in the future.
Business response:
Thank you for your honest feedback. This gives myself and my team insight on how to provide better service in the future.
Frequently asked questions about Extended Stay America Select Suites - Austin - Round Rock
How is Extended Stay America Select Suites - Austin - Round Rock rated?
Extended Stay America Select Suites - Austin - Round Rock has a 4.2 star rating with 648 reviews.
When is Extended Stay America Select Suites - Austin - Round Rock open?
Extended Stay America Select Suites - Austin - Round Rock is open now. It will close tomorrow at 12:00 a.m.