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Extended Stay America Select Suites - Austin - Round Rock - North
- Hotels
- Round Rock, TX
About this business
Location details
555 S. I-35 - City Centre Business Park, Round Rock, TX, 78664, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Roe, thank you for being our guest at Extended Stay America - Austin - Round Rock - North. Our goal is to make your stay as comfortable as possible and to assist you in any way, so we are glad we accomplished this while you were here. We appreciate your kind rating. Please come back and see us again soon. Sincerely, General Manager
Great room was clean didn't have a pool but it was a great location and quite at night
Business response:
Natalie, thank you for your glowing review of Extended Stay America - Austin - Round Rock - North. We are pleased to read you had an enjoyable stay and that you loved your spotless room and our beautiful location. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, General Manager
Hope you like train horns if you stay here Rooms are ok. Nothing close by. Train runs by at all hours. No ice. But it was clean. But wouldn't recommend
Business response:
Thank you for your visit. We are glad to see you had an overall good stay, but I am sorry for failing to meet all of your expectations. Please know, as we have a full-size refrigerator in all our suites which includes ice trays for your convenience, we do not have ice machines on our property. We regret the inconvenience caused and hope you will give us another chance to provide you with a better experience. Sincerely, General Manager
Extended Stay Nobody came in and changed my bed sheets the whole time I was there or collected my towels. There's really no breakfast as they advertise just coffee and granola bars.
Business response:
Thank you for staying with us. After reading your feedback about housekeeping not visiting your suite, it appears we may have missed an important communication during your check-in. To respect the privacy of our guests staying for long periods of time, this service is conducted on a weekly basis, although we are always happy to provide it at your request for a minimal fee. And fresh linens and towels along with any toiletries are always available at the front desk. We are grateful for the feedback you provided, and we hope y... read more
Business response:
Amber, thank you for evaluating your stay at Extended Stay America - Austin - Round Rock – North. Nothing is more important than your satisfaction so we are delighted to know how happy you were while here. We appreciate your business and hope to welcome you back soon for another enjoyable stay. Sincerely, General Manager
Muy bueno Estuve una noche de paso únicamente pero cerca se la hotel tenía de todo, Walmart, restaurantes, gasolineras, en general muy bueno.
good for a 1 or 2 nighter The bed was comfy, room was clean, and it was quiet... well the hotel itself was quiet which was great because I am a light sleeper, however it was my over sight that the right side of the hotel (which was where my room was) is right near the train tracks lol so if ya don't mind hearing the train horn blast by every few hours then you're good! If not, look elsewhere :) But yes overall loved my little stay here :)
Business response:
Your feedback is important. Thank you for sharing. It is great to see you were pleased with how comfortable your bed was and the cleanliness of your room. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
The staff was very friendly, and accommodating. However, we had to wait over an hour for our room to be cleaned, when we arrived after 4PM. The room was clean, but older. The bathroom had signs of mold on the walls. But the location was good, and the manager did offer us a certificate for having to wait on our room.
Frequently asked questions about Extended Stay America Select Suites - Austin - Round Rock - North
How is Extended Stay America Select Suites - Austin - Round Rock - North rated?
Extended Stay America Select Suites - Austin - Round Rock - North has a 4.2 star rating with 1,177 reviews.
When is Extended Stay America Select Suites - Austin - Round Rock - North open?
Extended Stay America Select Suites - Austin - Round Rock - North is open now. It will close tomorrow at 12:00 a.m.