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Extended Stay America Select Suites - Austin - Round Rock - North
- Hotels
- Round Rock, TX
About this business
Location details
555 S. I-35 - City Centre Business Park, Round Rock, TX, 78664, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Benjamin, we appreciate you sharing your kind rating with fellow travelers online. Thank you for choosing us, and we hope to see you again at Extended Stay America - Austin - Round Rock - North. Sincerely, General Manager
Business response:
Thanks for reviewing our hotel. We want all of our guests to enjoy their stay, so we are sorry if any inconveniences were experienced while you were here. We hope you give us another opportunity to provide you with a much better experience. Sincerely, General Manager
The staff were great. Kind and considerate to my situation of overnight shift. Smooth check in.
Business response:
Thank you for staying at our hotel. We are pleased to know you had an overall nice visit and loved the excellent service provided by our staff. I will surely share your compliments with my team, especially with the front desk associates. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
Not the best stay Well the front desk person did not want to be there. Very slow and next morning went to get coffee and some sort of breakfast and only got coffee . The room smelt as did the hotel . Probably not staying there again.
Business response:
Thank you for being a guest at our hotel. Please accept our apology for the unsatisfactory response from our staff to your service requests. We have shared your feedback with the appropriate departments and we have taken immediate steps to address those issues, so that they do not happen again. We hope you will consider giving us a second chance in the future so we can prove this is not typical of our usual service. Sincerely, General Manager
The only complaint was it said it was a no smoking hotel. My room reeked of cigarettes.
Business response:
Thank you for choosing to stay at Extended Stay America - Austin - Round Rock – North. We are pleased to know you enjoyed your overall stay. However, we are sorry for the inconvenience you experienced due to the smoke smell in your room. We have strict policies where we prohibit smoking in some areas, so I appreciate you bringing this to our attention so we can address it appropriately. Thank you for staying with us, and we hope to welcome you once again to our hotel. Sincerely, General Manager
Business response:
Daniela, thank you for your fantastic rating. We're pleased you stayed at Extended Stay America - Austin - Round Rock – North and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Sincerely, General Manager
Business response:
We appreciate you taking the time to share your wonderful rating. It’s our pleasure knowing you had an amazing stay. We look forward to welcoming you back to Extended Stay America - Austin - Round Rock – North. Sincerely, General Manager
the breakfast sucked big time! a cup of coffee and a granola bar is not a breakfast.
Business response:
Steven, thank you for staying with us. We are pleased you had an overall great stay. We are also sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will make note of your feedback as we plan any changes to our breakfast offerings. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Austin - Round Rock - North. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Austin - Round Rock - North
How is Extended Stay America Select Suites - Austin - Round Rock - North rated?
Extended Stay America Select Suites - Austin - Round Rock - North has a 4.2 star rating with 1,177 reviews.
When is Extended Stay America Select Suites - Austin - Round Rock - North open?
Extended Stay America Select Suites - Austin - Round Rock - North is open now. It will close tomorrow at 12:00 a.m.