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Extended Stay America Select Suites - Austin - Round Rock - North
- Hotels
- Round Rock, TX
About this business
Location details
555 S. I-35 - City Centre Business Park, Round Rock, TX, 78664, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Muy bueno Estuve una noche de paso únicamente pero cerca se la hotel tenía de todo, Walmart, restaurantes, gasolineras, en general muy bueno.
good for a 1 or 2 nighter The bed was comfy, room was clean, and it was quiet... well the hotel itself was quiet which was great because I am a light sleeper, however it was my over sight that the right side of the hotel (which was where my room was) is right near the train tracks lol so if ya don't mind hearing the train horn blast by every few hours then you're good! If not, look elsewhere :) But yes overall loved my little stay here :)
Business response:
Your feedback is important. Thank you for sharing. It is great to see you were pleased with how comfortable your bed was and the cleanliness of your room. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
The staff was very friendly, and accommodating. However, we had to wait over an hour for our room to be cleaned, when we arrived after 4PM. The room was clean, but older. The bathroom had signs of mold on the walls. But the location was good, and the manager did offer us a certificate for having to wait on our room.
Room refund. I was in town for business and was done early so I did not stay for the second night. The hotel would not issue a refund and say that you would do it on request only. Would you please refund me one night that was paid for but not used.
Business response:
Thank you for taking the time to share your experience. I am disappointed to read about the lack of customer service you received. Our managers will be addressed on this issue so it can be rectified. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
not comparable to hotels listed Small room,old, no vanity. Sorry don't have time to write a book.
It's was a good get away night
Business response:
Thank you for taking the time to write a review of your stay. I am glad you had a pleasant experience ta our hotel for the night. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
The customer service the gentleman that work in the evening and the lady that work in the morning they were TOTALLY AWESOME
Business response:
We appreciate you taking the time to share your experience and for choosing to stay at our hotel. It is great to know you received excellent customer service. Our staff will be informed on the excellent job they are doing. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Supplied basic needs of staying at a hotel I had a non-smoke room but it still had a slight stench of smoke in it so I brought a candle and had it lit the entire time during my two-day stay.
Frequently asked questions about Extended Stay America Select Suites - Austin - Round Rock - North
How is Extended Stay America Select Suites - Austin - Round Rock - North rated?
Extended Stay America Select Suites - Austin - Round Rock - North has a 4.2 star rating with 1,149 reviews.
When is Extended Stay America Select Suites - Austin - Round Rock - North open?
Extended Stay America Select Suites - Austin - Round Rock - North is open now. It will close tomorrow at 12:00 a.m.