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Extended Stay America Select Suites - Birmingham - Bessemer
- Hotels
- Bessemer, AL
About this business
Welcome to Extended Stay America Select - Birmingham - Bessemer! We are the perfect location for business travelers, students, tourists and those relocating to the Birmingham, AL area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-20. From our location, you can easily visit local attractions such as the Birmingham Zoo, the McWane Science Center and the Birmingham Museum of Art. When you stay at an Extended Stay America hotel, you’ll enj... read more
Location details
5535 Academy Way, Bessemer, AL, 35022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Could be a lot worse. Room was clean and comfortable. We stayed two nights but only used the room to sleep and shower. Worked perfectly for that. Bring your own soap; they don't provide soap and shampoo.
Business response:
We appreciate having you as our guest and are glad that you enjoyed your stay. It sounds as if the amenities worked well and were to your liking for the most part. We are so sorry that we could not provide soap and shampoo. Thank you again and we look forward to serving you on your next trip to the area.
Very poor customer service. No one answered the phones and the front offices closes. You have to pay for Wi-Fi, cleaning, dishes, and linen exchange. The beds weren't Super comfortable but the room was nice and clean. This is an OK place to use as an apartment but not great for short trips.
Business response:
We apologize for the negative experience you encountered during your stay at Value Place. Thank you for sharing your customer insight with us, so we know where to improve our guest experience. We wish you the best and hope you will consider staying with us again in the future.
Nice for the price if you're patient Very nice room, be sure to bring a bedside lamp. Staff is nice when there. No regular hours for front desk coverage and emergency numbers don't work at all
Business response:
We appreciate you taking the time to provide us with your customer insight. We are glad you found most of your stay to be a positive experience. We apologize for the inconveniences you did have during your stay with us. The matters at hand will be addressed. Thank you for choosing Value Place, and hope you will give us another try.
Too much for your money The hotel staff was great, the booking company that I use book me to a room that was not available with double beds the hotel staff was eager to accommodate me and honor the booking. They gave me too single rooms until a double came available at no extra carcharge.
Business response:
Thank you for taking the time to review our hotel and provide some great feedback. We are pleased that overall you had a nice stay with us and that you felt safe and comfortable. Thank you again for staying with us and we look forward to welcoming you back.
Business response:
Thank you for sharing your experience with us. We appreciate you taking time out of your busy schedule to let us know about your experience. We hope to see you back again soon.
Business response:
Thank you so much for taking the time to share about your stay with us. We are also pleased that we provided you with an exceptional stay. We hope you find yourself in Birmingham again and that we have the opportunity to welcome you back to our hotel.
You are not set up for the overnight business traveler.
Business response:
Thank you for sharing your customer insight with us. We apologize for not explaining our brand to your better before checking in. We wish you the best and hope you will consider staying with us again.
NIce little Hotel ! very cozy place , stayed due to family emergency , front desk were very helpful .
Business response:
We are glad you choose to give Value Place a try and did not regret it. We hope all is well with your family and glad our staff was able to help. We wish you the best and hope to see you again.
Work Good stay
Business response:
We are glad you chose to give Value Place a try, and did not regret it! We, as a team, strive to provide guest the best experiences possible when staying with us. We thank you for your positive note and hope to see you back with us again soon.
Frequently asked questions about Extended Stay America Select Suites - Birmingham - Bessemer
How is Extended Stay America Select Suites - Birmingham - Bessemer rated?
Extended Stay America Select Suites - Birmingham - Bessemer has a 4.3 star rating with 506 reviews.
When is Extended Stay America Select Suites - Birmingham - Bessemer open?
Extended Stay America Select Suites - Birmingham - Bessemer is open now. It will close tomorrow at 12:00 a.m.