This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Birmingham - Bessemer
- Hotels
- Bessemer, AL
About this business
Location details
5535 Academy Way, Bessemer, AL, 35022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
First room air did not work and had to go to another one
Business response:
I'm so sorry for the inconvenience but glad we were able to get you re-situated. Thank you for the review and your feedback.
I didn't like that in order to check in I had to call a number from a phone in the lobby, wait for a response, have that person notify an employee that I was there, then wait for said employee to come open the office to check me in…
Business response:
We're sorry our check-in process was inconvenient. Thank you for letting us know your impressions and we hope it did not take away from your overall pleasant stay.
Business response:
We're so glad you enjoyed a comfortable stay and we thank you for the 4-star rating.
People kept trying to come in the middle of the night
Business response:
Thank you for letting us know. We hope your stay was otherwise pleasant.
First time being in an extended stay hotel, and my experience was good.
Business response:
Thank you for the 4-star rating. We are so glad you chose to stay with us and that you had a comfortable stay.
Me time This is my 2nd time staying at this location and like the 1st visit the room was clean, service was great, & slept like a baby.
Business response:
Thank you for your wonderful review and for allowing us to be your hotel of choice during your extended stay travels. We truly appreciate and value your feedback and are delighted to have you as a return guest.
Business response:
Thank you for the terrific rating. We look forward to seeing you again, next time you're in the area.
Rooms are ok, service was good but thin walls and floors make it a must to be on the top floor, because of the noise
Business response:
Thank you for reviewing our hotel. We’re glad the room met your basic needs but so sorry to hear about your experience with some noise during your stay and we apologize for the inconvenience. We hope you’ll choose WoodSpring again to enjoy a truly great stay with us.
Sleepless in Birmingham-area The hotel seemed pretty new, but it was DEFINITELY geared more toward business/someone staying for a length of time. The floor wasn't clean and we had to ask for more towels because they couldn't count for a family of four. When my husband asked for the towels the receptionist wanted to argue with him about it! To top it off, they allowed a dog to bark ALL NIGHT LONG so that non of us could get any rest :-( Would recommend one of the other 5 hotels in the immediate vicinity before trying to go ba... read more
Business response:
I'm so sorry to hear that you had an unpleasant stay with us. This is not what we intended and we hope your future travels are excellent ones.
Frequently asked questions about Extended Stay America Select Suites - Birmingham - Bessemer
How is Extended Stay America Select Suites - Birmingham - Bessemer rated?
Extended Stay America Select Suites - Birmingham - Bessemer has a 3.2 star rating with 919 reviews.
When is Extended Stay America Select Suites - Birmingham - Bessemer open?
Extended Stay America Select Suites - Birmingham - Bessemer is open now. It will close tomorrow at 12:00 a.m.